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- User Authentication
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- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Service Value Chain and General Management Practices
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Event, Incident, and Problem Management
- Managing Modern Desktops: Device Lifecycle Management
- Managing Modern Desktops: Managing & Monitoring Devices
- Managing Modern Desktops: Intune Device Enrollment
- Agile Principles and Methodologies
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Getting started in Excel 365
- Getting started with charts in Excel 365
- Microsoft Azure Fundamentals: Azure Cloud Computing
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Avijeet Singh's Transcript
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- About Accredible