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- Six Sigma: Identifying Projects
- Six Sigma: Team Basics, Roles, and Responsibilities
- Trust Building through Effective Communication
- Six Sigma and Lean: Foundations and Principles
- Taking Final Steps to Bring a Project to its Close
- Navigating through Changes and Conflicts in Projects
- Sharpening Your Focus to Stay on Track
- The Art and Science of Communication
- Developing Emotional Intelligence
- Basic Budgeting for Non-financial Professionals
- Leadership Insights on Leading Innovation
- Unleashing Your Self-confidence
- Using Business Etiquette to Increase Your Professionalism
- Basic Accounting Concepts for Non-financial Professionals
- Embracing a Customer-obsessed Mentality
- Managing Your Time So It Doesn’t Manage You
- Prospecting: Panning for Sales Gold
- Managing a Project to Minimize Risk and Maximize Quality
- Creating a Project Schedule and Budget
- Being an Effective Team Member
- Customer Service: Strengthening Your Service Skills
- Defining a Project Scope and Team
- Providing a Great Customer Experience
- Nurturing the Creative Power of Your Team
- Unleashing Personal and Team Creativity
- Interacting with Customers
- Mastering Advanced Questioning Techniques
- Keeping Business Calls Professional
- Negotiating Well and Going for the Close
- Developing Sales Strategies for Objections, Leads, and Deals
- Dealing with Customer Service Incidents and Complaints
- Negotiating the Best Solution
- The First Steps in Negotiating
- Critical Thinking: Drawing Sound Conclusions
- New Project Manager Essentials
- Critical Thinking: Challenging Assumptions
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Getting Started in Excel 2019 for Windows
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