Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Bijay Giri's Credentials
- Bijay Giri's Wallet
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Marketing: The Process and Functions that Build Customer Relationships
- Embracing a Customer-obsessed Mentality
- Interacting with Customers
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Prospecting: Panning for Sales Gold
- Turning Objection into Opportunity during a Sales Call
- Choosing and Preparing Your Delegate
- Optimizing Your Workplace Well-being
- Managing and Supporting Employee Wellness
- Boosting Performance with the Employee Appraisal Process
- Assessing Your Organization's Potential for High Performance
- Embracing Change at Work
- Using Strategic Thinking as a Manager
- Viewing the Big Picture Strategically
- Working Well with Others
- Forging Relationships with External Stakeholders
- Building Rapport through Strong Collaboration
- Building Your Presentation
- Working Collaboratively with Experts
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Keeping Business Calls Professional
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Taking Your Team to the Next Level with Delegation
- Customer Service: Engaging with Customers
- Becoming Your Own Best Coach
- Communicating Effectively with Customers
- Developing Personal Accountability
- Managing Your Time So It Doesn’t Manage You
- Becoming an Accountable Professional
- Rapport Building in Customer Service
- Using Communication Strategies to Bridge Cultural Divides
- Defining Alternative Solutions to a Problem
- Using Active Listening in Workplace Situations
- Improving Your Memory Skills
- Expert Insights on Essential Customer Service Skills
- Bijay Giri's Transcript
- Bijay Giri's Wallet
- About Accredible