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- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
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- ITIL® 4 Foundation: Introduction
- Cloud Security Fundamentals: Cloud Application Security
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- Need for Design Patterns & the Principles Guiding Design Patterns
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- CompTIA Linux+: File Access & Permissions
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