Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Bogdan-Adrian Pagu's Credentials
- Bogdan-Adrian Pagu's Wallet
- Introduction to Networking
- DEVASC: Network & Network Communication Basics
- Leveraging Generative AI for Business
- Roadmap for Support Engineer
- ChatGPT & Its Practical Use Cases
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- The Role of ChatGPT in Shaping Our Future
- An Executive's Guide to Security: Understanding Security Threats
- Virtual Machine Management
- Business Value of the Cloud: The Cloud Computing Value Proposition
- Windows 11 Desktop Troubleshooting
- Configuring & Optimizing a System in Windows 11
- Windows 11 Installation Options
- Getting Started in Windows 11
- Windows 11 Installation Basics
- Certified in Cybersecurity (CC): Security Best Practices & Security Awareness
- Social Engineering Threats and Prevention
- Physical Security, Safety Procedures, and Access Control
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- System Center Configuration Manager Introduction & Planning
- Vulnerabilities, Systems Scanning and Exploitation
- Cybersecurity and Networking Fundamentals
- Creating Presentations in PowerPoint 2019<br> for Windows
- Formatting Presentations in PowerPoint 2019 for Windows
- Inserting & Manipulating Text in PowerPoint 2019 for Windows
- Saving Presentations in PowerPoint 2019 for Windows
- Exploring Teams Premium 2023
- Sorting & Filtering Data in Excel 2019 for Windows
- Referencing Data in Excel 2019 for Windows
- Finding & Grouping Data in Excel 2019 for Windows
- Getting Started with PowerPoint 2019 for Windows
- Creating Charts & Graphics in Excel 2019 for Windows
- Using Conditional Formulas in Excel 2019 for Windows
- Using Basic Formulas in Excel 2019 for Windows
- Formatting Data in Excel 2019<br> for Windows
- Optimizing your Workflow with Groups in Microsoft 365</br> Groups 2020
- Discovering Groups with Microsoft 365 Groups
- Custom & Conditional Formatting in Excel 2019 for Windows
- Inserting & Manipulating Data in Excel 2019 for Windows
- Creating & Saving Workbooks in Excel 2019 for Windows
- Getting Started in Excel 2019 for Windows
- Illustrating Documents in Excel 2019 for Windows
- Using Group Messages in Microsoft 365 Groups 2020
- Developing Diplomacy and Tact
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- Navigating Challenging Situations with Diplomacy and Tact
- Getting to know the Office 365 web portal
- Building Trust with Business Ethics
- Roadmap for Junior Support Engineer
- Setting Up in Outlook 2019<br> for Windows
- Sending & Receiving Email in Outlook 2019 for Windows
- Illustrating Email in Outlook 2019<br> for Windows
- Calendar Tools in Outlook 2019<br> for Windows
- Formatting Email Text in Outlook 2019 for Windows
- Contact Tools in Outlook 2019<br> for Windows
- Getting started in Teams 2023
- Formatting messages in Teams 2023
- Using messaging</br>& call tools</br>in Teams 2023
- Creating & managing meetings in Teams 2023
- Managing teams & channels in Teams 2023
- Collaborating in meetings in Teams 2023
- Finding & organizing files in Teams 2023
- Working with Apps in Teams 2023
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Using the Parts of Speech
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Acting with Diplomacy and Tact
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Proven Techniques for Technical Communication
- Become a Great Listener
- Interacting with Customers
- Getting started in Excel 365
- Getting started in Word 365
- Bogdan-Adrian Pagu's Transcript
- Bogdan-Adrian Pagu's Wallet
- About Accredible