Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Bogdan Mirchev's Credentials
- Bogdan Mirchev's Wallet
- Six Sigma Black Belt: Fundamentals of Lean and Six Sigma and their Applications
- Effective Stakeholder Communications for Technology Professionals
- Telling a Business Story
- Getting Your Pitch Heard
- Proven Techniques for Technical Communication
- Communicating with Confidence
- Taking Effective and Professional Notes
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Capturing the Attention of Senior Executives
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Planning an Effective Presentation
- Do We Have A Failure to Communicate?
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Presenting Virtually
- Getting the Details Right: Spelling Basics
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Using the Parts of Speech
- Keeping Business Calls Professional
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Sending E-mails to the Right People
- Writing and Preparing an Effective Speech
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Conquering the Challenges of Public Speaking
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Bogdan Mirchev's Transcript
- Bogdan Mirchev's Wallet
- About Accredible