Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Carlos Coss's Credentials
- Carlos Coss's Wallet
- GenAI Academy: Yellow Belt Level 1
- Improving Your Technical Writing Skills
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Editing and Proofreading Business Documents
- Sharpening Your Focus to Stay on Track
- Clarity and Conciseness in Business Writing
- Building Shared Understanding across Cultural Divides
- Making Difficult Conversations Meaningful
- Writing with a Professional Mindset
- Expanding Your Digital Mindset
- Strength under Pressure: Building Perseverance and Resilience
- Generative AI with Azure OpenAI
- Sharing documents in Word 365
- Managing documents in Word 365
- Inserting text in Word 365
- Formatting text in Word 365
- Browsing documents in Word 365
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Getting started in Word 365
- Creating a Team Site in SharePoint Online
- Signing in & Setting Up in SharePoint Online
- Working with Communication Sites in SharePoint Online
- Navigating in Yammer & using the inbox in Yammer Web 2020
- Posting, reacting & managing messages on the feed in Yammer Web 2020
- Collaborating in meetings in Teams 2023
- Creating & managing meetings in Teams 2023
- Formatting messages in Teams 2023
- Using messaging</br>& call tools</br>in Teams 2023
- Managing teams & channels in Teams 2023
- Getting started in Teams 2023
- Setting up</br>slide shows in</br>PowerPoint 365
- Ten common tools in PowerPoint 365
- Inserting text in PowerPoint 365
- Formatting your presentation in PowerPoint 365
- Saving & Sharing Presentations in PowerPoint 365
- Creating presentations in PowerPoint 365
- Getting started in PowerPoint 365
- Using the Storage Tools in OneDrive for Business 2020
- Organizing Files in OneDrive for Business 2020
- Signing in & Setting Up in OneDrive for Business 2020
- Aligning Unit Goals and Imperatives
- Strategies for Building a Cohesive Team
- Effective Team Communication
- Power Up: Turning on Your Self-starter Potential
- Developing a Mindset of Growth and Learning
- Saving Time by Setting Goals
- Taking Effective and Professional Notes
- Using Active Listening in Workplace Situations
- Aligning Goals and Priorities To Manage Time
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Synchronize Goals to Optimize Your Team
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Dealing with Customer Service Incidents and Complaints
- Keeping Business Calls Professional
- Conquering the Challenges of Public Speaking
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Interacting with Customers
- Moving from Bias to Inclusion in a DEI Journey
- Outwitting Your Cognitive Bias
- Leading Diversity
- How to Manage Difficult Conversations
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Becoming a DEI Ally and Agent for Change
- Expert Insights on Establishing a Positive Work Culture
- Elisa Vincent on Demystifying The E in DEI
- Adopting an Inclusion Mindset at Work
- Acting with Diplomacy and Tact
- Understanding Bias in Data Bootcamp: Session 1 Replay
- Truth, Hope, and Equity in a Disrupted World: Session Replay
- Removing Systemic Bias from Organizational Culture: Session Replay
- Embracing Allyship Leadercamp: Session Replay
- Leading Inclusively Leadercamp: Session Replay
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Workplace Diversity, Equity, and Inclusion in Action
- Diversidad, equidad e inclusión en el trabajo
- Formatting Documents in Word Microsoft 365 for Windows
- Using Find & Replace Tools in Word Microsoft 365 for Windows
- Sharing & Collaborating on a Document in Word Microsoft 365 for Windows
- Word Office 365: Dar formato a sus documentos
- Utilizar herramientas Buscar y reemplazar
- Word Office 365: Abrir y utilizar la aplicación
- Opening & Setting Up in Word Microsoft 365 for Windows
- Creating, Opening & Saving Documents in Word Microsoft 365<br> for Windows
- Editing documents in Word Microsoft 365 for Windows
- Outlook Office 365: Herramientas del calendario
- Outlook Office 365: Diseñar y estructurar correos
- Designing & Shaping Email in Outlook 2019 for Windows
- Configurar la aplicación
- Using contact tools in Outlook Microsoft 365
- Calendar Tools in Outlook 2019<br> for Windows
- Communicating with Confidence
- How Culture Impacts Communication
- An Executive's Guide to Security: Understanding Security Threats
- Sending and receiving emails in Outlook Microsoft 365
- Setting Up in Outlook 2019<br> for Windows
- Illustrating Email in Outlook 2019<br> for Windows
- Contributing as a Virtual Team Member
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Being an Effective Team Member
- Guardar presentaciones
- Crear presentaciones
- Iniciarse en PowerPoint
- Ilustrar correos electrónicos
- Configurar la aplicación
- Enviar y recibir correos electrónicos
- Crear y guardar libros
- Compartir y editar un documento en grupo
- Expert Insights on Managing Across Generations
- Iniciarse en Excel
- Dar formato a sus datos
- Utilizar fórmulas básicas
- Ilustrar documentos
- Expert Insights on Managing a Culturally Diverse Team
- Women in Leadership: Moving Beyond Gender Roles as a Leader
- Leadership Insights on Leading Diversity
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Complete Guide to Excel 365: Getting Started
- Complete Guide to Excel 365: Working With Charts & Sparklines
- Formatting Data
- Using Basic Formulas
- Sharing & Collaborating on a Document
- Illustrating Documents
- Getting Started with Excel for Office 365
- Inserting & Manipulating Data
- Creating & Saving Workbooks
- IT Security Fundamentals
- Windows Server 2016 Identity: Active Directory Service Accounts & Policies
- Authorization & Registration
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- Carlos Coss's Transcript
- Carlos Coss's Wallet
- About Accredible