Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Cindy Marie Martinez's Credentials
- Cindy Marie Martinez's Wallet
- Building Agile Capabilities in Your Organization
- The Essential Role of the Agile Product Owner
- Developing and Supporting an Agile Mindset
- Unlocking Your Own Creative Genius
- Recognizing and Addressing Micro-behaviors in the Workplace
- CGI APAC: Diversity, Equity, and Inclusion
- CGI Annual Tour F2025
- Becoming a DEI Ally and Agent for Change
- Moving from Bias to Inclusion in a DEI Journey
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Adopting an Inclusion Mindset at Work
- Overcoming Unconscious Bias in the Workplace
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Workplace Diversity, Equity, and Inclusion in Action
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Applying Virtual Assistant Technology
- Understanding the Digital Customer
- Creating Engagement with Virtual Reality
- Effective Edge Computing
- Understanding Augmented Reality in Business
- Using Robots and RPA in the Workplace
- Transforming the Workplace Using Artificial Intelligence
- Connecting with the Internet of Things
- Getting Started with Machine Learning
- Exploring Business Process Automation
- Implementing a Process Automation Strategy
- Enhancing the Customer Experience with HCI
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Controlling Conflict, Stress, and Time in Customer Service
- Expert Insights on Problem Solving
- Leadership Insights on Critical Thinking
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Providing On-site Customer Service
- Designing a Customer Service Strategy
- Expert Insights on Strategic Thinking
- Expert Insights on Design Thinking
- Expert Insights on Creativity, Problem Solving, and Service
- Leading an Innovation Culture to Future-proof Your Organization
- Getting Started with Design Thinking
- Exploring Customer Journey Mapping
- Verifying and Building on Creative Ideas
- Developing Your Critical Thinking and Cognitive Flexibility
- Rapport Building in Customer Service
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Leading Innovation
- Leadership Insights on Leading Innovation
- Unleashing Personal and Team Creativity
- Building Innovation Cultures and Leaders
- Steps to Creativity Series
- Cindy Marie Martinez's Transcript
- Cindy Marie Martinez's Wallet
- About Accredible