Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Daniel Delgado's Credentials
- Daniel Delgado's Wallet
- Customer Service: Generating Effective Solutions
- Data and Analytics Technologies at Work
- Basic Budgeting for Non-financial Professionals
- Comprehending Financials: A Guide to Financial Statements
- Financial Statement Analysis for Non-financial Professionals
- Basic Accounting Concepts for Non-financial Professionals
- Negotiating the Best Solution
- The First Steps in Negotiating
- Building a Circle of Connections for Networking Success
- Solve Problems Using Systems Thinking in the Workplace
- Customer Service: Strengthening Your Service Skills
- Customer Service: Fostering a Service Mindset
- Leveraging the Power of Analogical Thinking
- Problem Solving: Choosing and Implementing the Right Solution
- Problem Solving: Defining and Stating the Problem
- Problem Solving: Generating Solutions
- Using Table Tools in Word 2019<br> for Windows
- Custom & Conditional Formatting in Excel 2019 for Windows
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Structuring Documents in Word 2019 for Windows
- Editing Documents in Word 2019<br>for Windows
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Getting the Details Right: Spelling Basics
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Editing and Proofreading Business Documents
- Creating & Saving Workbooks in Excel 2019 for Windows
- Creating, Opening & Saving Documents in Word 2019 for Windows
- Sorting & Filtering Data in Excel 2019 for Windows
- Trust Building through Effective Communication
- Gaining a Positive Perspective on Feedback
- Writing Effective E-mails and Instant Messages
- Planning an Effective Presentation
- Polishing Your Feedback Skills
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Configuring Options & Settings in Excel 2019 for Windows
- Navigating in Yammer & using the inbox in Yammer Web 2020
- Setting up the application in Outlook Microsoft 365
- Sending and receiving emails in Outlook Microsoft 365
- Posting, reacting & managing messages on the feed in Yammer Web 2020
- Getting started in Teams 2023
- Formatting messages in Teams 2023
- Using messaging</br>& call tools</br>in Teams 2023
- Managing teams & channels in Teams 2023
- Optimizing Virtual Collaboration
- Expert Insights on Essential Customer Service Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Providing Effective Internal Customer Service
- Designing a Customer Service Strategy
- Daniel Delgado's Transcript
- Daniel Delgado's Wallet
- About Accredible