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- CGI Annual Tour F2025
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- CGI Annual Tour F2024: Western and Southern Europe (retired October 2023)
- Release, Service Level, and Availability Management
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- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Fundamentos de ITIL® 4: Conceptos clave para la gestión de servicios
- Fundamentos de ITIL® 4: Introducción
- Implementing Robotic Process Automation
- Daniel Fernandez Mateo's Transcript
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