Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Dimitar Petrovski's Credentials
- Dimitar Petrovski's Wallet
- Expert Insights on Selling Essentials
- Prospecting: Panning for Sales Gold
- Encouraging Team Communication and Collaboration
- Effective Team Communication
- Communication Skills
- Product Management: Designing and Running Experiments
- Innovating with Lean Product Management
- Exploring Data Visualization
- Harnessing the Power of Data Science for Business Growth
- The Essential Role of the Agile Product Owner
- Proven Techniques for Technical Communication
- Working with Analysts
- Guiding the Analysis for Effective Data-driven Decision Making
- Basic Analytical Methods
- Product Management: Market Research Basics
- Organizing Business Data with Data Modeling
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- Effective Edge Computing
- Embedding Data-driven Decisions into Organizational Culture
- Research
- Customer Experience Manager Journey
- Communication Skills
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Design Thinking for Innovation: Brainstorming and Ideation
- Design Thinking for Innovation: Defining Opportunities
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Keeping Business Calls Professional
- Creativity
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Prototyping and Testing
- Exploring the Relationship between UI and UX Design
- Creating Effective Social Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Building Innovation Cultures and Leaders
- Strategically Focused Project Management
- Beat Procrastination by Boosting Your Creativity and Drive
- Ethics and Project Management
- Customer Service: Engaging with Customers
- Customer Success and Experience
- Project Management Basics
- Customer Service
- Customer Service: Fostering a Service Mindset
- Customer Success Manager Journey
- Unleashing Personal and Team Creativity
- Selecting a Project Management Approach (2021 Update)
- Becoming a Continuous Learner
- Exploring Project Management, Then and Now (2021 Update)
- How to Learn Effectively
- Keeping Your Skill Set Current in the Digital Economy
- New Project Manager Essentials
- Creating a Project Schedule and Budget
- Developing a Team of Creative Gurus
- Defining a Project Scope and Team
- Developing a Growth Mindset
- Verifying and Building on Creative Ideas
- Uncovering and Utilizing Your Talents and Skills
- Taking Final Steps to Bring a Project to its Close
- Navigating through Changes and Conflicts in Projects
- Managing a Project to Minimize Risk and Maximize Quality
- Self-improvement for Lifelong Success
- Curiosity and Creativity
- Cultivating a Passion for Learning in Yourself and Others
- Sales & Presentation Skills
- Positioning Powerful Messages to Enable Action
- Motivating Action with a Compelling and Data-driven Story
- Communication & Listening Skills
- Customer Relationships
- A Customer First Mindset
- Embracing a Customer-obsessed Mentality
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Polishing Your Skills for Excellent Customer Service
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Shaping the Customer Experience across Digital and Physical Channels
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Be Liked and Respected in the Workplace
- Enhancing the Customer Experience with HCI
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Six Sigma Voice of the Customer
- Become a Great Listener
- How to Manage Difficult Conversations
- Communicating Effectively with Customers
- Interacting with Customers
- Capturing the Attention of Senior Executives
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Facing Confrontation in Customer Service
- Planning an Effective Presentation
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- The Discovery Meeting: Starting Off on the Right Foot
- Designing a Customer Service Strategy
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Understanding the Digital Customer
- Dimitar Petrovski's Transcript
- Dimitar Petrovski's Wallet
- About Accredible