Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Elena D'Aniello's Credentials
- Elena D'Aniello's Wallet
- Customer Success and Experience
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Exploring the Relationship between UI and UX Design
- Enhancing the Customer Experience with HCI
- Expert Insights on Essential Customer Service Skills
- Achieving Customer-centric Design with User Personas
- Creating Effective Social Customer Service
- Facing Confrontation in Customer Service
- Designing a Customer Service Strategy
- Customer Service
- Customer Service: Fostering a Service Mindset
- Polishing Your Skills for Excellent Customer Service
- Be Liked and Respected in the Workplace
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Rapport Building in Customer Service
- Building Personal Power through Influence
- Personal Power and Credibility
- Dealing with Customer Service Incidents and Complaints
- Influence
- Merchandiser Journey
- Managing Your Time So It Doesn’t Manage You
- Managing Your Corporate Reputation Online
- Strategies for the Modern Public Relations Professional
- Creating Brands through People and Planning
- Time Management
- Brand Management
- Saving Time by Setting Goals
- Aligning Goals and Priorities To Manage Time
- Building a Win-win Relationship with Your Manager
- Building Effective Relationships
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Engaging with Customers
- Customer Service: Strengthening Your Service Skills
- Building a Circle of Connections for Networking Success
- Creating a Solid Support Base through Peer Relationships
- Customer Service
- Sharpening Your Focus to Stay on Track
- The Art of Staying Focused
- Getting the Details Right: Spelling Basics
- Detail-Orientation and Focus
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Communicating with Confidence
- Communicating Effectively with Customers
- The Art and Science of Communication
- Make The Time You Need: Get Organized
- Organizational Skills
- Communication Skills
- Creating & Editing Macros in Excel 2019 for Windows
- Working with Macros in Excel 2019 for Windows
- Getting to Know Macros in Excel 2019 for Windows
- Creating PivotTables and PivotCharts in Excel 365
- Manipulating PivotTable data in Excel 365
- Creating advanced charts in Excel 365
- Customizing charts in Excel 365
- Referencing data in Excel 365
- Solving</br>data problems</br>in Excel 365
- Using visual elements</br>in Excel 365
- Customizing text & number formats in Excel 365
- Filtering and sorting data in Excel 365
- Applying custom formatting in Excel 365
- Using conditional formulas in Excel 365
- Finding and analyzing data with formulas in Excel 365
- Elena D'Aniello's Transcript
- Elena D'Aniello's Wallet
- About Accredible