Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Eya Lachkar's Credentials
- Eya Lachkar's Wallet
- Artificial Intelligence: Types of Artificial Intelligence
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- Artificial Intelligence: Basic AI Theory
- Encouraging Innovation and Experimentation with AI
- AI in the Workplace
- Navigating Other People's Emotions
- Navigating the Workplace with Emotional Intelligence
- The Essentials for Anger Management
- Developing Emotional Intelligence
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Building Up Your Emotional Intelligence
- The Effects of Environmental Change on Business
- Influencing through Positive Leadership
- Running Meetings in Better Directions
- Maximize Your Productivity by Managing Time and Tasks
- Be Productive by Working Efficiently
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Effective Stakeholder Communications for Technology Professionals
- Developing Your Business Acumen
- Basic Accounting Concepts for Non-financial Professionals
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Becoming a Successful Collaborator
- Negotiating the Best Solution
- Customer Service: Strengthening Your Service Skills
- ITIL® 4 Foundation: Key Concepts of Service Management
- Proven Techniques for Technical Communication
- Communicating Effectively with Customers
- Effective Team Communication
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Introduction
- New Project Manager Essentials
- Agile Principles and Methodologies
- Leading in the Age of Generative AI
- Controlling Conflict, Stress, and Time in Customer Service
- Using Active Listening in Workplace Situations
- Managing Pressure and Stress to Optimize Your Performance
- Improving Your Technical Writing Skills
- Troubleshooting Methodology
- Dealing with Customer Service Incidents and Complaints
- Eya Lachkar's Transcript
- Eya Lachkar's Wallet
- About Accredible