Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Faizan Ali's Credentials
- Faizan Ali's Wallet
- Tagging, sorting and filtering emails in Outlook Microsoft 365
- Organizing emails in Outlook 365
- Browsing the Web in Edge
- Permissions
- Searching the Web in Edge
- Saving, Bookmarking & Sharing Websites<br> in Edge
- Getting started in Teams 2022
- Organizing & searching for files in Windows 11
- Managing Programs & File Types in Windows 11
- Proofing email in Outlook 365
- Setting up the application in Outlook Microsoft 365
- Sending and receiving emails in Outlook Microsoft 365
- Adding elements & printing emails in Outlook Microsoft 365
- Sending & Receiving Messages in Outlook on the Web
- Working with Team Members in Confluence Web
- Signing in & Navigating within Spaces in Confluence Web
- Working with Space in Confluence Web
- Setting Up & Managing Spaces in Confluence Web
- Configuring Spaces in Confluence Web
- Design Thinking for Innovation: Brainstorming and Ideation
- Getting Started with Design Thinking
- Design Thinking for Innovation: Defining Opportunities
- Cloud Computing Fundamentals: Security
- DevOps Agile Development: DevOps Methodologies for Developers
- Cloud Computing Fundamentals: Cloud Access Control
- DevOps Agile Development: Agile Processes for DevOps
- Cloud Computing Fundamentals: Risk Management
- Cloud Computing Fundamentals: Presence & Privacy
- Testing Approaches
- Cloud Computing Fundamentals: Considerations
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Agile Methodologies
- Project Evaluation: Defining Success Metrics
- Agile Key Exam Concepts
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Moving to the Cloud
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Techniques & Tools
- Getting to know the Office 365 web portal
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Agile Software Development: Agile Project Management Techniques
- Agile Principles and Methodologies
- Agile Hybrid Approaches
- Agile Software Development: Agile Development Life Cycle
- Project Management: Scrum Framework for Software Development
- Business Strategy: Managing Organizational Value
- Advanced Scrum for Project Management
- Business Orientation: Strategic Organizational Goals
- Agile Project Planning
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Value-driven Delivery: Delivering Value in Agile Projects
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- Getting the Details Right: Spelling Basics
- The Art and Science of Communication
- How Culture Impacts Communication
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Do We Have A Failure to Communicate?
- Using Communication Strategies to Bridge Cultural Divides
- Keeping Business Calls Professional
- Editing and Proofreading Business Documents
- Writing and Preparing an Effective Speech
- Abbreviating, Capitalizing, and Using Numbers
- Overcoming Unconscious Bias in the Workplace
- Polishing Your Skills for Excellent Customer Service
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Using the Parts of Speech
- Dealing with Customer Service Incidents and Complaints
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Sending E-mails to the Right People
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Faizan Ali's Transcript
- Faizan Ali's Wallet
- About Accredible