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- User Authentication
- Fawzi Menesello casseb's Credentials
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- Managing Modern Desktops: Monitoring Devices
- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Mobile Device Management Bootcamp: Session 3 Replay
- Administering Microsoft Teams Bootcamp: Session 3 Replay
- Mobile Device Management Bootcamp: Session 1 Replay
- Mobile Device Management Bootcamp: Session 2 Replay
- Administering Microsoft Teams Bootcamp: Session 2 Replay
- Administering Microsoft Teams Bootcamp: Session 1 Replay
- Managing Modern Desktops: Co-Management
- Fawzi Menesello casseb's Transcript
- Fawzi Menesello casseb's Wallet
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