Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Felix Persson's Credentials
- Felix Persson's Wallet
- Business Analysis Overview
- Preparing Financial Statements and Closing Accounts
- Key Accounting Concepts and Principles
- Recording, Posting, and Balancing the Books
- Basic Budgeting for Non-financial Professionals
- Basic Accounting Concepts for Non-financial Professionals
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Aligning Goals and Priorities To Manage Time
- Sales Manager Journey
- Customer Service and Satisfaction
- Embracing a Customer-obsessed Mentality
- Saving Time by Setting Goals
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Motivation and Performance
- Expert Insights on Motivating People
- Interacting with Customers
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Expert Insights on Performance Management & Measurement
- Expert Insights on Driving Performance
- Detecting and Dealing with Performance Problems
- Establishing AI Guardrails and Governance
- Taking the Lead with Workplace Motivation and Engagement
- Creating a Plan for Performance Management
- Generative AI and Its Impact to Everyday Business
- Coaching and Training a Sales Team
- Expert Insights on Establishing a Learning Culture
- Leading by Motivating
- Expert Insights on Coaching
- Planning an Effective Performance Appraisal
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Managing Employee Development
- Cultivating a Passion for Learning in Yourself and Others
- Selling Skills
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Negotiating Well and Going for the Close
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Teambuilding and Management
- Keeping Top Performers Challenged
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Effective Team Communication
- Strategies for Building a Cohesive Team
- Handling Team Conflict
- Developing a Successful Team
- Encouraging Team Communication and Collaboration
- Create Work Breakdown Structure (PMBOK® Guide Sixth Edition)
- Building the Foundation for an Effective Team
- CGI Annual Tour F2024: Corporate Services (retired October 2023)
- Using Performance Appraisals to Advance Your Career
- Power Up: Turning on Your Self-starter Potential
- Developing a Plan to Further Your Career
- Getting Your Career on the Right Track
- Taking Effective and Professional Notes
- New Project Manager Essentials
- Creating PivotTables and PivotCharts in Excel 365
- Felix Persson's Transcript
- Felix Persson's Wallet
- About Accredible