Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Francisco Delarosa's Credentials
- Francisco Delarosa's Wallet
- Organizing Your E-mail
- Sending E-mails to the Right People
- Getting the Details Right: Spelling Basics
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Improving Your Technical Writing Skills
- Clarity and Conciseness in Business Writing
- Sharpening Your Focus to Stay on Track
- Expanding Your Digital Mindset
- Using the Parts of Speech
- Editing and Proofreading Business Documents
- Building Shared Understanding across Cultural Divides
- Making Difficult Conversations Meaningful
- Writing with a Professional Mindset
- Strength under Pressure: Building Perseverance and Resilience
- Core DevOps Skills: DevOps Principles & Practices
- Applied Deep Learning: Unsupervised Data
- Take a Deep Breath and Manage Your Stress
- Leadership Insights on Developing Women Leaders
- Embracing Allyship Leadercamp: Session Replay
- Leading Inclusively Leadercamp: Session Replay
- Understanding Bias in Data Bootcamp: Session 1 Replay
- Truth, Hope, and Equity in a Disrupted World: Session Replay
- Adopting an Inclusion Mindset at Work
- Moving from Bias to Inclusion in a DEI Journey
- Removing Systemic Bias from Organizational Culture: Session Replay
- Acting with Diplomacy and Tact
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Diversidad, equidad e inclusión en el trabajo
- Generative AI with Azure OpenAI
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- Embracing Risk and Learning from Setbacks with AI Projects
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Generative AI and Its Impact to Everyday Business
- Leading in the Age of Generative AI
- Encouraging Innovation and Experimentation with AI
- Workplace Diversity, Equity, and Inclusion in Action
- Optimizing Your Workplace Well-being
- Power Up: Turning on Your Self-starter Potential
- Keeping Business Calls Professional
- Developing a Mindset of Growth and Learning
- Using Active Listening in Workplace Situations
- Dealing with Customer Service Incidents and Complaints
- Contributing as a Virtual Team Member
- Controlling Conflict, Stress, and Time in Customer Service
- Effective Team Communication
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Being an Effective Team Member
- Strategies for Building a Cohesive Team
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Complete Guide to Excel 365: Linking, Printing, & Protecting Workbooks
- CompTIA A+ 220-1002: Application Installation, Networking, & Tools
- CompTIA A+ 220-1002: Operational Procedures Best Practices
- CompTIA A+ 220-1002: Critical Security Concepts
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- Shaping documents in Word 365 </br>
- Using tables in Word 365
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1001: Common Devices
- CompTIA A+ 220-1002: MS Operating System Administrative Tools
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Expert Insights on Managing a Crisis
- Communicating with Confidence
- How to Manage Difficult Conversations
- Managing Motivation during Organizational Change
- Managing in a Crisis
- Being an Effective Manager When Times Are Tough
- An Executive's Guide to Security: Understanding Security Threats
- Windows Server 2016 Identity: Active Directory Accounts & Permissions
- Authorization & Registration
- Password Security Requirements
- Using Basic Formulas in Excel 2019 for Windows
- The Art of Staying Focused
- Aligning Unit Goals and Imperatives
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Bash Scripting
- Archiving
- File Management
- Synchronize Goals to Optimize Your Team
- Using the Bash Shell
- Expert Insights on Goal Setting
- Using Linux Shells
- Saving Time by Setting Goals
- Configuring Gnome
- Taking Effective and Professional Notes
- Writing Effective E-mails and Instant Messages
- Staying Balanced in a Shifting World
- Polishing Your Skills for Excellent Customer Service
- Maximize Your Productivity by Managing Time and Tasks
- Managing for Operational Excellence
- Listening Even When It's Difficult to Listen
- Make The Time You Need: Get Organized
- Conquering the Challenges of Public Speaking
- Leading across Cultures
- Getting to the Root of a Problem
- Developing a Growth Mindset
- Facing Confrontation in Customer Service
- Expert Insights on Establishing a Positive Work Culture
- Designing & Shaping email in Outlook 365
- Complete Guide to Excel 365: Working With Charts & Sparklines
- Expert Insights on Listening
- Becoming an Accountable Professional
- Aligning Goals and Priorities To Manage Time
- Defining Alternative Solutions to a Problem
- Complete Guide to Excel 365: Validating, Cleaning, & Performing Lookups on Data
- Linux Installation
- Using Communication Strategies to Bridge Cultural Divides
- How Culture Impacts Communication
- Becoming a DEI Ally and Agent for Change
- Outwitting Your Cognitive Bias
- Expert Insights on Managing a Culturally Diverse Team
- Ports, Protocols, & the OSI Model
- CompTIA Network+: Network Types
- CompTIA A+ 220-1001: Network Types
- Leading Diversity
- Become a Great Listener
- Leadership Insights on Leading Diversity
- Introduction to Networking
- ITIL® 4 Foundation: Key Concepts of Service Management
- Windows 10: Manage Devices & Data
- IINS 3.0: Encryption Methods
- IINS 3.0: Network Access Control
- Google Associate Cloud Engineer: Configuring Google Cloud
- ITIL® 4 Foundation: Introduction
- Java SE 13: Understanding Classes & Objects in Java
- Introduction to Java
- Google Associate Cloud Engineer: Implementing Google App Engine
- Google Associate Cloud Engineer: Google Cloud Platform Ecosystem
- Google Cloud Architect: Network Components
- IINS 3.0: Introduction to Cisco Security
- CompTIA Linux+: Disk Partitions & File Systems
- VMware VCP-DCV vSphere 7: Virtualization, SDDC, & ESXi Hosts
- System Security Certified Practitioner (SSCP 2018): Network Fundamentals
- Cloud Design
- Implementing Disk Encryption
- AWS Certified SysOps Administrator Associate Bootcamp: Session 2 Replay
- Windows 10: Active Directory Management
- AWS Cloud Practitioner 2019: AWS Cloud Deployment and Operation
- AWS Cloud Practitioner 2019: AWS Cloud & the Value Proposition
- AWS Associate Solutions Architect 2020: Management & Migration
- Cloud Basics
- (ISC)² & Security Fundamentals
- Francisco Delarosa's Transcript
- Francisco Delarosa's Wallet
- About Accredible