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- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- ENCOR: Wireless & Network Security
- DevOps Agile Development: Agile Processes for DevOps
- AWS DevOps Engineer Professional 2021: CodeCommit
- Girish K s's Transcript
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