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- User Authentication
- Gladston Grant's Credentials
- Gladston Grant's Wallet
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Fostering a Service Mindset
- Basic Budgeting for Non-financial Professionals
- Polishing Your Skills for Excellent Customer Service
- Key Accounting Concepts and Principles
- Customer Service: Engaging with Customers
- Harnessing the Power of Pressure: Building Resilience When It Matters Most
- Guiding the Analysis for Effective Data-driven Decision Making
- Managing with a Cost-control Mindset
- Operations Management Functions and Strategies
- Strategic Product and Service Management
- Risk Assessment and Management
- Managing Your Time So It Doesn’t Manage You
- Remaining Tactful and Diplomatic under Pressure
- Business Execution: How Things Get Done
- Solve Problems Using Systems Thinking in the Workplace
- Optimizing Operations Using Demand Forecasting and Capacity Management
- Core Statistical Concepts: An Overview of Statistics & Sampling
- Developing Personal Accountability
- Thriving with High-pressure Work
- Navigating Challenging Situations with Diplomacy and Tact
- Building Customer Relationships in a Virtual Environment
- Wireless LANs
- Introduction to Networking
- Ethernet LANs and Switching
- Networking Standards and Connections
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Using Conditional Formulas in Excel 2016 for Windows
- Finding and analyzing data with formulas in Excel 365
- Basic Formulas in Excel 2016 for Windows
- Collaborating effectively in Excel 365
- Gladston Grant's Transcript
- Gladston Grant's Wallet
- About Accredible