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- User Authentication
- Haifae Ben Khadra's Credentials
- Haifae Ben Khadra's Wallet
- Applying Value Stream Mapping in Lean Business
- Six Sigma: Team Basics, Roles, and Responsibilities
- Six Sigma Techniques for Improvement
- Using Lean to Improve Flow and Pull
- Customer Service: Discovering Customer Needs
- Leveraging the Power of Analogical Thinking
- Customer Service: Interpreting Customers’ Service Priorities
- Choosing and Using the Best Solution
- Solve Problems Using Systems Thinking in the Workplace
- Getting to the Root of a Problem
- Negotiating the Best Solution
- The First Steps in Negotiating
- Customer Service: Generating Effective Solutions
- Data and Analytics Technologies at Work
- Problem Solving: Defining and Stating the Problem
- Problem Solving: Generating Solutions
- Problem Solving: Choosing and Implementing the Right Solution
- Creating & Saving Workbooks in Excel 2019 for Windows
- Sharing & Collaborating on a Document in Excel 2019 for Windows
- Illustrating Documents in Excel 2019 for Windows
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Creating, Opening & Saving Documents in Word 2019 for Windows
- Sharing & Collaborating on a Presentation in PowerPoint 2019 for Windows
- Six Sigma and Lean: Foundations and Principles
- Expert Insights on Essential Customer Service Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Optimizing Virtual Collaboration
- Providing Effective Internal Customer Service
- Writing Effective E-mails and Instant Messages
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Designing a Customer Service Strategy
- Creating Forms in Word 2019 for Windows
- Working with Different Chart Styles in Excel 2019 for Windows
- Working with Excel Tables in Excel 2019 for Windows
- Using Find & Replace Tools in Word 2019 for Windows
- Trust Building through Effective Communication
- Gaining a Positive Perspective on Feedback
- Polishing Your Feedback Skills
- Haifae Ben Khadra's Transcript
- Haifae Ben Khadra's Wallet
- About Accredible