Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Heide Cristy Macamay's Credentials
- Heide Cristy Macamay's Wallet
- Accomplishing Goals with Perseverance and Resilience
- Enhancing Communication through Listening
- Making Difficult Conversations Meaningful
- Promoting a Positive Work Environment
- Developing Diplomacy and Tact
- Remaining Tactful and Diplomatic under Pressure
- Being a Responsible Corporate Digital Citizen
- Building the Foundation for an Effective Team
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Becoming an Effective Cross-functional Team Member
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Developing Emotional Intelligence
- Sharing a Vision
- Developing a Successful Team
- Handling Team Conflict
- Uncovering and Utilizing Your Talents and Skills
- Designing a Customer Service Strategy
- Negotiating Well and Going for the Close
- Marketing: The Process and Functions that Build Customer Relationships
- Creating Brands through People and Planning
- Managing and Supporting Employee Wellness
- Thriving with High-pressure Work
- Resolving Workplace Conflict
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Achieve Productivity in Your Personal Life
- Confronting Workplace Conflict
- Inserting, Importing, & Formatting Data in Access 2016 for Windows
- How to Get Out of Your Own Way and Achieve Success
- Delivering Feedback That Encourages Growth
- Embracing a Customer-obsessed Mentality
- Gauging Your Leadership Performance
- Leading through Inspiration
- Managing Motivation during Organizational Change
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Polishing Your Skills for Excellent Customer Service
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Effectively Directing and Delegating as a Manager
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Managing Pressure and Stress to Optimize Your Performance
- Creating Effective Social Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Recording, Posting, and Balancing the Books
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Building Customer Relationships in a Virtual Environment
- Earning and Offering Trust at Work
- Building Trust with Business Ethics
- Customer Service: Fostering a Service Mindset
- Managing Your Time So It Doesn’t Manage You
- Maximize Your Productivity by Managing Time and Tasks
- Communicating with Confidence
- Interacting with Customers
- The Art of Staying Focused
- Providing Telephone Customer Service
- Make The Time You Need: Get Organized
- Becoming an Accountable Professional
- Being an Effective Team Member
- Expert Insights on Time Management
- Saving Time by Setting Goals
- Communicating Effectively with Customers
- Dealing with Customer Service Incidents and Complaints
- Trust Building through Effective Communication
- Effective Team Communication
- Heide Cristy Macamay's Transcript
- Heide Cristy Macamay's Wallet
- About Accredible