Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Heidi Leeson's Credentials
- Heidi Leeson's Wallet
- Providing Telephone Customer Service
- Keeping Business Calls Professional
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Essential Customer Service Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Heidi Leeson's Transcript
- Heidi Leeson's Wallet
- About Accredible