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- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Microsoft Azure Fundamentals: Managing Azure Services
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- Microsoft Azure Fundamentals: Virtual Machines & Security Groups
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- Microsoft Azure Fundamentals: Network Infrastructure
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- Microsoft Azure Fundamentals: Managing Azure Costs
- Microsoft Azure Fundamentals: Service Resilience
- Microsoft Azure Fundamentals: Monitoring Azure Services
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- Microsoft Azure Fundamentals: Migrating to Azure
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- Microsoft Azure Fundamentals: Cloud Computing
- CompTIA CASP+: Assessing & Managing Risk
- Azure Fundamentals Bootcamp: Session 4 Replay
- Azure Fundamentals Bootcamp: Session 3 Replay
- Agile Principles and Methodologies
- Azure Fundamentals Bootcamp: Session 2 Replay
- Azure Fundamentals Bootcamp: Session 1 Replay
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: General Management Practices
- Hirantha Attanayake's Transcript
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