Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Holly Edney's Credentials
- Holly Edney's Wallet
- Leading through Change
- Giving Effective Feedback
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Telling a Business Story
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Motivating Action with a Compelling and Data-driven Story
- Effective Digital Community Management
- Customer Service: Fostering a Service Mindset
- Content Strategy & Curation Journey
- Business Storytelling
- Customer Focus
- Social Media
- Business Execution: How Things Get Done
- Solve Problems Using Systems Thinking in the Workplace
- Outwitting Your Cognitive Bias
- The Four Ps: Essential Factors in Marketing
- Synchronize Goals to Optimize Your Team
- Problem Solving: Defining and Stating the Problem
- Problem Solving: Generating Solutions
- Problem Solving: Choosing and Implementing the Right Solution
- Strategic Thinking & Execution
- Critical Thinking & Problem Solving
- Digital Marketing
- Strategic Product and Service Management
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Organizing Your E-mail
- Using Strategic Thinking as a Manager
- Viewing the Big Picture Strategically
- Organizational Skills
- Writing Skills
- Creating documents efficiently with Copilot for Microsoft 365
- Discovering Copilot for Windows 11
- Optimizing communication & information with Copilot for Microsoft 365
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- Leading in the Age of Generative AI
- Encouraging Innovation and Experimentation with AI
- Leading through the AI Disruption with Empathy
- Leveraging AI as a Team Member
- Fostering a Growth Mindset in the Age of AI
- Using AI to Improve the Employee Experience
- Reimagining the Customer Experience with Generative AI
- Reimagining the Sales Process with Generative AI
- Unlocking Business Solutions with AI-Powered Analytics
- Establishing AI Guardrails and Governance
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Generative AI and Its Impact to Everyday Business
- Harnessing the Disruption of Generative AI
- Navigating AI Ethical Challenges and Risks
- Gaining Insight through Organizational Awareness
- Capturing the Attention of Senior Executives
- Influencing through Positive Leadership
- Saving Time by Setting Goals
- Avoid Procrastination by Getting Organized Instead
- How to Get Out of Your Own Way and Achieve Success
- Productivity Unit
- Leveraging the Power of Analogical Thinking
- Investigating Arguments
- Reaching Sound Conclusions
- Critical Thinking Unit
- Communicating with Confidence
- Building the Foundation for an Effective Team
- Leading Your Team through Change
- Developing a Successful Team
- Communication Unit
- First-Time Manager Career Journey Overview
- Strategies for Building a Cohesive Team
- Keeping Top Performers Challenged
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Handling Team Conflict
- Effective Team Communication
- Emotional Intelligence
- First Time Manager Journey
- Driving Execution
- Leadership Insights on Emotional Intelligence
- Creating a Successful Business Execution Culture
- Becoming an Emotionally Intelligent Leader
- Leadership Insights on Leading a Culture of Execution
- Accountability
- Developing People
- Leading by Developing People
- Accountable Leadership
- Leadership Insights on Being Accountable
- Developing Successful Coaching Relationships
- Leadership Insights on Coaching
- Leadership Insights on Developing People
- Planning the Project Schedule (2021 Update)
- Managing Project Risks (2021 Update)
- Defining and Identifying Project Risk (2021 Update)
- Managing the Project Resources (2021 Update)
- Managing the Project Schedule (2021 Update)
- Planning and Managing the Project Budget (2021 Update)
- Ethics and Project Management
- Basics of Project Management
- Content Marketing Manager Journey
- Selecting a Project Management Approach (2021 Update)
- Exploring Project Management, Then and Now (2021 Update)
- New Project Manager Essentials
- Creating a Project Schedule and Budget
- Defining a Project Scope and Team
- Choosing the Right Interpersonal Communication Method to Make Your Point
- The Art and Science of Communication
- Do We Have A Failure to Communicate?
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Writing and Communication
- Planning an Effective Presentation
- Using Punctuation Marks
- Creating Well-constructed Sentences
- Design Thinking for Innovation: Brainstorming and Ideation
- Getting the Details Right: Spelling Basics
- Writing Effective E-mails and Instant Messages
- Using the Parts of Speech
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Abbreviating, Capitalizing, and Using Numbers
- Writing Skills for Public Relations
- Creativity
- Unleashing Personal and Team Creativity
- Expert Insights on Creative Thinking & Brainstorming
- Developing a Team of Creative Gurus
- Verifying and Building on Creative Ideas
- Beat Procrastination by Boosting Your Creativity and Drive
- Brainstorming Series
- Steps to Creativity Series
- Expert Insights on Creativity, Problem Solving, and Service
- Expert Insights on Digital Marketing
- Creating Effective Social Customer Service
- Building a Digital Market via Websites and Email
- Embracing the Digital Opportunity
- Managing Your Corporate Reputation Online
- Expanding Your Digital Mindset
- Social Media and Social Selling
- Assessing Digital Challenges and Risks
- Creating & Managing Properties in Google Analytics Web
- Analyzing Audiences & User Behavior in Google Analytics Web
- Using Dashboards & Reports in Google Analytics Web
- Digital Marketing
- Reaching Customers Digitally
- Traditional and Online Distribution and Ethics in the Marketing Mix
- The Basics of Marketing
- Marketing and Social Media
- Product, Pricing, and Promotion in the Marketing Mix
- The People and Planning in Marketing
- Improving Marketing with Big Data
- Competitive Marketing Strategies: Analyzing Your Organization
- Nature, Nurture
- Expert Insights on Social Media Marketing
- Understanding Approaches to Social Media Communication
- Marketing: The Process and Functions that Build Customer Relationships
- Helping Customers Find You
- Strategies for the Modern Public Relations Professional
- Creating Brands through People and Planning
- Leadership Transitions: Becoming a Frontline Manager
- Leadership Insights on Leader Transitions
- Becoming a Frontline Manager
- Getting Set-up at Home
- Efficiency & Productivity in the New Normal
- Your New Work (and Home) Environment
- Managing & Leading through Unexpected Disruption
- Virtual Work in the New Normal
- Expert Insights on Managing a Crisis
- Facilitating Sustainable Change
- Establishing Effective Virtual Teams
- Encouraging Team Communication and Collaboration
- Managing in a Crisis
- Organizations Change So Get Ready
- Forging Ahead with Perseverance and Resilience
- Taking Stock of Your Work/Life Balance
- Take a Deep Breath and Manage Your Stress
- Maximize Your Productivity by Managing Time and Tasks
- Cultivating Relationships with Your Peers
- Trust Building through Effective Communication
- Contributing as a Virtual Team Member
- Managing Pressure and Stress to Optimize Your Performance
- Make The Time You Need: Get Organized
- Achieve Productivity in Your Personal Life
- Making an Impact with Non-verbal Communication
- Developing a Growth Mind-set
- Developing and Supporting an Agile Mind-set
- Learning from Failure
- Holly Edney's Transcript
- Holly Edney's Wallet
- About Accredible