Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Hunter Watson's Credentials
- Hunter Watson's Wallet
- Be Productive by Working Efficiently
- CGI Annual Tour F2025
- CGI Federal: MFE - Momentum Security Part 2
- CGI Federal: MFE - Momentum Security Part 1
- Leading in the Age of AI
- Aligning Goals and Priorities To Manage Time
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- Adopting an Inclusion Mindset at Work
- CGI Annual Tour F2024: U.S. Federal (retired October 2023)
- Moving from Bias to Inclusion in a DEI Journey
- Organizations Change So Get Ready
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Working Collaboratively with Experts
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Rapport Building in Customer Service
- Customer Service: Strengthening Your Service Skills
- Customer Service: Discovering Customer Needs
- Controlling Conflict, Stress, and Time in Customer Service
- Trust Building through Effective Communication
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Communicating Effectively with Customers
- Interacting with Customers
- Building Customer Relationships in a Virtual Environment
- Managing Pressure and Stress to Optimize Your Performance
- Synchronize Goals to Optimize Your Team
- Building Rapport through Strong Collaboration
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Engaging with Customers
- SQL Concepts & Queries
- SQL Selecting, Ordering, & Filtering
- SELECT Statement, Expressions, & Operators
- Becoming a Successful Collaborator
- Solve Problems Using Systems Thinking in the Workplace
- Critical Thinking: Challenging Assumptions
- SQL Developer
- Take a Deep Breath and Manage Your Stress
- Problem Solving: Defining and Stating the Problem
- Facing Virtual Team Challenges
- Becoming Your Own Best Coach
- Learning from Failure and Success
- Contributing as a Virtual Team Member
- Optimizing Virtual Collaboration
- Taking Responsibility for Your Accountability
- Software Testing Cycle: Agile Testing
- Agile Principles and Methodologies
- Building Agile Capabilities in Your Organization
- Proven Techniques for Technical Communication
- The Art of Staying Focused
- Cultivating Relationships with Your Peers
- Improving Your Technical Writing Skills
- Developing Personal Accountability
- Embracing Change at Work
- Working Well with Others
- Workplace Diversity, Equity, and Inclusion in Action
- Writing Effective E-mails and Instant Messages
- Basic Accounting Concepts for Non-financial Professionals
- Effective Team Communication
- Organize Your Physical and Digital Workspace
- Using Active Listening in Workplace Situations
- Make The Time You Need: Get Organized
- Developing a Mindset of Growth and Learning
- Hunter Watson's Transcript
- Hunter Watson's Wallet
- About Accredible