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- User Authentication
- imran.shabani@leoron.com's Credentials
- imran.shabani@leoron.com's Wallet
- Key Accounting Concepts and Principles
- Scrum Master: Scrum Master & Facilitation
- Customer Service and Satisfaction
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Selling Skills
- Communicating Effectively with Customers
- Interacting with Customers
- Rapport Building in Customer Service
- The Discovery Meeting: Starting Off on the Right Foot
- Designing a Customer Service Strategy
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Negotiating Well and Going for the Close
- Teambuilding and Management
- Strategies for Building a Cohesive Team
- Keeping Top Performers Challenged
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Handling Team Conflict
- Encouraging Team Communication and Collaboration
- Effective Team Communication
- Prospecting: Panning for Sales Gold
- Building the Foundation for an Effective Team
- Developing a Successful Team
- imran.shabani@leoron.com's Transcript
- imran.shabani@leoron.com's Wallet
- About Accredible