Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Ishma Perera's Credentials
- Ishma Perera's Wallet
- Engaging Team Members and Stakeholders (2021 Update)
- Providing Telephone Customer Service
- Defining Alternative Solutions to a Problem
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Adapting to Your Customers' Cues
- Interacting with Customers
- Building Customer Relationships in a Virtual Environment
- Getting Started with Design Thinking
- Expert Insights on Leading with Emotional Intelligence
- Developing Emotional Intelligence
- Expert Insights on Personal Branding
- Expert Insights on Managing Yourself
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Brainstorming and Ideation
- Expert Insights on Work/Life Balance
- Expert Insights on Design Thinking
- Design Thinking for Innovation: Prototyping and Testing
- Exploring Customer Journey Mapping
- Business Analysis Documentation & Criteria
- Developing a Personal Accountability Framework
- Building a Leadership Development Plan
- Communication, Changes & Documentation
- Planning Your Growth as a Leader
- Leading through Problem Solving and Decision Making
- Managing Project Risks (2021 Update)
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Selecting a Project Management Approach (2021 Update)
- Defining and Identifying Project Risk (2021 Update)
- Delivering Project Benefits and Value (2021 Update)
- New Project Manager Essentials
- Project Management Introduction (PMBOK® Guide Sixth Edition)
- Becoming More Professional through Business Etiquette
- Clarity and Conciseness in Business Writing
- Keeping Business Calls Professional
- Strategically Focused Project Management
- Improving Your Technical Writing Skills
- Taking Stock of Your Work/Life Balance
- Planning Risk Management (PMBOK® Guide Sixth Edition)
- Using Business Etiquette to Increase Your Professionalism
- Product Management: Competitive and Market Analytics for Product Managers
- Enhancing Presentation Designs in PowerPoint Microsoft 365
- Planning an Effective Presentation
- Building Personal Power through Influence
- Building Your Presentation
- Expert Insights on Creative Thinking & Brainstorming
- Aligning Goals and Priorities To Manage Time
- Ensuring Successful Presentation Delivery
- Expert Insights on Presentation Skills
- Audience and Purpose in Business Writing
- Writing Skills for Public Relations
- Presentation Mastery Series
- Leadership Insights on Problem Solving & Decision Making
- Influencing and Persuading Others
- Using Active Listening in Workplace Situations
- Expert Insights on Listening
- Ethics and Project Management
- Building Trust with Business Ethics
- The Art of Great Consulting Leadercamp: Session 1 Replay
- Ishma Perera's Transcript
- Ishma Perera's Wallet
- About Accredible