Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Istvan Fekete's Credentials
- Istvan Fekete's Wallet
- Aligning Goals and Priorities To Manage Time
- The Art of Staying Focused
- Becoming Your Own Best Boss
- Developing a Growth Mind-set
- How Culture Impacts Communication
- Interacting with Customers
- Rapport Building in Customer Service
- Overcoming Unconscious Bias in the Workplace
- Understanding Unconscious Bias
- Communicating Effectively with Customers
- Controlling Conflict, Stress, and Time in Customer Service
- Using Communication Strategies to Bridge Cultural Divides
- Providing On-site Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Designing a Customer Service Strategy
- Overcoming Your Own Unconscious Biases
- Bridging the Diversity Gap
- Expert Insights on Unconscious Bias
- Istvan Fekete's Transcript
- Istvan Fekete's Wallet
- About Accredible