Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jacob Litwaitis's Credentials
- Jacob Litwaitis's Wallet
- Decision Making for Software Project Managers
- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Project Evaluation: Defining Success Metrics
- Agile Foundations: Scrum Methodology
- Agile Methodologies
- Agile Foundations: Fundamentals
- Expert Insights on Time Management
- Saving Time by Setting Goals
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- Agile Hybrid Approaches
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Strategy: Managing Organizational Value
- Advanced Scrum for Project Management
- Business Orientation: Strategic Organizational Goals
- Project Management: Scrum Framework for Software Development
- DevOps Security Considerations: Securing DevOps Pipeline
- DevOps Continuous Testing: Testing Methodologies
- DevOps Security Considerations: DevSecOps Principles
- DevOps Continuous Testing: Testing Approaches
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- DevOps Smart Failure: Fail Fast & DevOps
- Agile Software Development: Agile Project Management Techniques
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Software Development: Agile Development Life Cycle
- Agile Project Scheduling and Monitoring
- Agile Project Planning
- Agile Stakeholder Engagement and Team Development
- Agile Principles and Methodologies
- Expert Insights on Essential Customer Service Skills
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Designing a Customer Service Strategy
- Rapport Building in Customer Service
- Providing Telephone Customer Service
- Expert Insights on Customer Relationships
- Providing On-site Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Ports, Protocols, & the OSI Model
- Concepts & Characteristics of Networking
- IP Addressing
- Network Topologies & Technologies
- Cloud Concepts & Network Services
- Cabling Solutions
- Networking Devices
- Advanced Networking Devices
- Network Storage, Virtualization, & WAN Technologies
- Documentation and Diagrams & Business Continuity
- Jacob Litwaitis's Transcript
- Jacob Litwaitis's Wallet
- About Accredible