Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jaime Nivens's Credentials
- Jaime Nivens's Wallet
- Building Up Your Emotional Intelligence
- Textio Lift Training
- Negotiating Well and Going for the Close
- Harnessing the Power of Positive Conflict
- Strategically Focused Project Management
- Sharing a Vision
- Ethics and Project Management
- Managing and Supporting Employee Wellness
- Customer Service: Fostering a Service Mindset
- Embracing Change at Work
- Building Your Emotional Intelligence as a Leader
- Leading with Executive Presence
- Customer Service: Generating Effective Solutions
- Customer Service: Discovering Customer Needs
- Cultivating Empathy and Connection
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Interacting with Customers
- Leadership Insights on Leading Virtually
- Customer Service: Interpreting Customers’ Service Priorities
- Abbreviating, Capitalizing, and Using Numbers
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Adapting to Your Customers' Cues
- Trust Building through Effective Communication
- Recognizing and Addressing Micro-behaviors in the Workplace
- Leading in the Post-pandemic Workplace
- COVID-19: A Novel Coronavirus
- Welcome to the Leadership Development Program
- Jaime Nivens's Transcript
- Jaime Nivens's Wallet
- About Accredible