Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jake Mikek's Credentials
- Jake Mikek's Wallet
- Boosting Performance with the Employee Appraisal Process
- Leading in a Hybrid Workplace
- Engaging and Challenging Your Top Performers
- Embracing a Customer-obsessed Mentality
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Rapport Building in Customer Service
- Interacting with Customers
- Designing a Customer Service Strategy
- Motivation and Performance
- Dealing with Customer Service Incidents and Complaints
- Creating a Plan for Performance Management
- Planning an Effective Performance Appraisal
- Detecting and Dealing with Performance Problems
- Taking the Lead with Workplace Motivation and Engagement
- Expert Insights on Strategic Thinking
- Expert Insights on Performance Management & Measurement
- Expert Insights on Driving Performance
- Leading by Motivating
- Cultivating a Passion for Learning in Yourself and Others
- Thinking Strategically as a Manager
- Expert Insights on Coaching
- Expert Insights on Strategic Planning & Execution
- Expert Insights on Motivating People
- Coaching and Training a Sales Team
- Expert Insights on Establishing a Learning Culture
- Strategic Product and Service Management
- Turning Objection into Opportunity during a Sales Call
- Managing Employee Development
- Negotiating Well and Going for the Close
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Selling Skills
- The Value Proposition: Getting Your Pitch Right
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Keeping Top Performers Challenged
- Effective Team Communication
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Strategies for Building a Cohesive Team
- Teambuilding and Management
- Handling Team Conflict
- Developing a Successful Team
- Encouraging Team Communication and Collaboration
- Developing a Growth Mindset
- Building the Foundation for an Effective Team
- Jake Mikek's Transcript
- Jake Mikek's Wallet
- About Accredible