Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jayrus Celis's Credentials
- Jayrus Celis's Wallet
- Developing Your Critical Thinking and Cognitive Flexibility
- Getting Started with Design Thinking
- Unleashing Personal and Team Creativity
- Verifying and Building on Creative Ideas
- Leading an Innovation Culture to Future-proof Your Organization
- CGI APAC: Innovation Pathway
- CGI Annual Tour F2025
- Interacting with Customers
- Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
- Team Leadership
- Welcome to the Skillsoft Leadership Development Program
- Emotionally Intelligent Leadership
- Leadership Insights on Building & Leading Teams
- Leadership Insights on Emotional Intelligence
- Leadership Insights on Leading with Agility
- The Agile Leader
- Outwitting Your Cognitive Bias
- Leading Diversity
- Leading through Problem Solving and Decision Making
- Leading through Shared Vision
- Building and Leading Successful Teams
- Taking Effective and Professional Notes
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI: Generative AI Foundations
- Leading by Coaching
- Customer Service: Adapting to Your Customers' Cues
- Leadership Insights on Coaching
- Becoming an Influential Leader
- Nurturing Your Own Wellbeing as a Leader
- Influencing through Positive Leadership
- Providing Telephone Customer Service
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Developing Successful Coaching Relationships
- Developing a Successful Team
- The Art and Science of Communication
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Making an Impact with Non-verbal Communication
- Harnessing the Power of the Written Word
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Creating Well-constructed Sentences
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Abbreviating, Capitalizing, and Using Numbers
- Dealing with Customer Service Incidents and Complaints
- Creating Effective Social Customer Service
- Expert Insights on Strategic Thinking
- Expert Insights on Ethics
- CGI APAC: Professional Edge Program
- Expert Insights on Mindsets
- Using Strategic Thinking to Consider the Big Picture
- Developing a Growth Mindset
- Personal Power and Credibility
- Building Personal Power through Influence
- Taking the Lead with Workplace Motivation and Engagement
- Taking Stock of Your Work/Life Balance
- Expert Insights on Discovering Your Strengths
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Generating Effective Solutions
- Trust Building through Effective Communication
- Customer Service: Strengthening Your Service Skills
- Becoming an Emotionally Intelligent Leader
- Customer Service: Discovering Customer Needs
- Customer Service: Fostering a Service Mindset
- Embracing a Customer-obsessed Mentality
- Customer Service: Engaging with Customers
- Leading through Inspiration
- Data-driven Leadership
- Planning Your Growth as a Leader
- Contributing as a Virtual Team Member
- Establishing Effective Virtual Teams
- Planning an Effective Performance Appraisal
- Effectively Directing and Delegating as a Manager
- Developing Personal Accountability
- Leadership Insights on Critical Thinking
- Problem Solving: Generating Solutions
- Developing Emotional Intelligence
- Exploring Customer Journey Mapping
- The Building Blocks of Building Trust
- Building Innovation Cultures and Leaders
- Creating a Plan for Performance Management
- Keeping Top Performers Challenged
- Maximize Your Productivity by Managing Time and Tasks
- Getting to the Root of a Problem
- Expert Insights on Essential Customer Service Skills
- Coaching Techniques That Inspire Coachees to Action
- Leadership Insights on Leading Innovation
- Leading Innovation
- Jayrus Celis's Transcript
- Jayrus Celis's Wallet
- About Accredible