Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jc Mark Gumban's Credentials
- Jc Mark Gumban's Wallet
- Providing On-site Customer Service
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Expert Insights on Call Center Operations Management
- Excel 2016: Getting Started
- Creating, Saving & Sharing Workbooks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Using<br/>Punctuation Marks
- Abbreviating, Capitalizing, and Using Numbers
- Creating<br/>Well-constructed Sentences
- Interacting with Customers
- Communicating Effectively with Customers
- Controlling Conflict, Stress, and Time in Customer Service
- Expert Insights on Essential Customer Service Skills
- Dealing with Customer Service Incidents and Complaints
- Polishing Your Skills for Excellent Customer Service
- Social Engineering & Related Attacks
- Rapport Building in Customer Service
- Facing Confrontation in Customer Service
- Designing a Customer Service Strategy
- Jc Mark Gumban's Transcript
- Jc Mark Gumban's Wallet
- About Accredible