Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jeronika Macaraeg's Credentials
- Jeronika Macaraeg's Wallet
- Becoming a DEI Ally and Agent for Change
- Workplace Diversity, Equity, and Inclusion in Action
- Adopting an Inclusion Mindset at Work
- Moving from Bias to Inclusion in a DEI Journey
- Recognizing and Addressing Micro-behaviors in the Workplace
- Advancing DEI with Agility
- Customer Service: Adapting to Your Customers' Cues
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking and Agile Methodologies
- Getting Started with Design Thinking
- The Essential Role of the Agile Product Owner
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- CGI Annual Tour F2025
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Applying Virtual Assistant Technology
- Serving Digital Customers with Omnichannel
- Creating Engagement with Virtual Reality
- Shaping the Customer Experience across Digital and Physical Channels
- Effective Edge Computing
- Understanding the Digital Customer
- CGI APAC: Customer Experience Journey
- Using Robots and RPA in the Workplace
- Connecting with the Internet of Things
- Enhancing the Customer Experience with HCI
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Expert Insights on Call Center Operations Management
- Customer Service: Strengthening Your Service Skills
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Discovering Customer Needs
- Customer Service: Fostering a Service Mindset
- Expert Insights on Strategic Thinking
- Expert Insights on Mindsets
- Developing a Growth Mindset
- The Building Blocks of Building Trust
- Using Strategic Thinking to Consider the Big Picture
- Expert Insights on Ethics
- CGI APAC: Professional Edge Program
- Personal Power and Credibility
- Building Personal Power through Influence
- Taking the Lead with Workplace Motivation and Engagement
- Maximize Your Productivity by Managing Time and Tasks
- Taking Stock of Your Work/Life Balance
- Expert Insights on Discovering Your Strengths
- Reaching Efficient Solutions with Computational Thinking
- Leading Innovation
- Leadership Insights on Leading Innovation
- Using Augmented Reality for Organizational Gains
- Design Principles
- Internet of Things Overview
- Data Science Overview
- Exploring Blockchain
- How Blockchain Technology is Transforming Businesses
- Harnessing the Power of Data Science for Business Growth
- Exploring Data Visualization
- Exploring Virtual Reality: Introduction
- Transforming the Workplace Using Artificial Intelligence
- Getting Started with Machine Learning
- Exploring Business Process Automation
- Introduction to Artificial Intelligence
- Implementing an Automation Software Strategy
- Moving to the Cloud
- The Language of DevOps: DevOps Principles & Practices
- Embracing the Cloud for Business Efficiency
- Introduction to Agile Software Development
- An Executive's Guide to Security: Understanding Security Threats
- Jeronika Macaraeg's Transcript
- Jeronika Macaraeg's Wallet
- About Accredible