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- User Authentication
- Jessica Espree's Credentials
- Jessica Espree's Wallet
- AI in the Workplace
- Responsible Use of AI
- Harnessing AI for Marketing Success
- AI-enhanced Sales Strategies
- Business Engineering: Envision (Entry)
- Business Engineering: Explore (Entry)
- AWS Cloud Practitioner 2023: Benefits & Design Principles of the AWS Cloud
- Be Productive by Working Efficiently
- CGI Annual Tour F2025
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- PL-300: Loading & Transforming Data in Power BI
- PL-300: Preparing Data for Visualizations in Power BI
- PL-300: Understanding Data Visualization
- PL-300: Creating & Formatting Charts In Power BI
- CGI Annual Tour F2024: U.S. Federal (retired October 2023)
- Leadership Insights on Emotional Intelligence
- How Culture Impacts Communication
- Leadership Insights on Being Accountable
- Embracing the Power of Diversity and Inclusion featuring Special Olympics
- Great Leaders Must Be Inclusive featuring Special Olympics
- Business Analysis Overview
- Using Basic Formulas in Excel 2019 for Windows
- The Solution Evaluation Knowledge Area
- Business Analysis Documentation & Criteria
- Leading through Inspiration
- Organizations Change So Get Ready
- Working Collaboratively with Experts
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Introduction
- Taking Effective and Professional Notes
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Dealing with Customer Service Incidents and Complaints
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Providing On-site Customer Service
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Controlling Conflict, Stress, and Time in Customer Service
- Trust Building through Effective Communication
- Expanding Your Communication Skill Set
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Interacting with Customers
- Customer Service: Adapting to Your Customers' Cues
- Building Customer Relationships in a Virtual Environment
- Managing Pressure and Stress to Optimize Your Performance
- Synchronize Goals to Optimize Your Team
- Building Rapport through Strong Collaboration
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Engaging with Customers
- SQL Concepts & Queries
- SQL Selecting, Ordering, & Filtering
- Becoming a Successful Collaborator
- Solve Problems Using Systems Thinking in the Workplace
- SELECT Statement, Expressions, & Operators
- SQL Developer
- Critical Thinking: Challenging Assumptions
- Facing Virtual Team Challenges
- Becoming Your Own Best Coach
- Problem Solving: Defining and Stating the Problem
- Learning from Failure and Success
- Optimizing Virtual Collaboration
- Taking Responsibility for Your Accountability
- Contributing as a Virtual Team Member
- Software Testing Cycle: Agile Testing
- Using Active Listening in Workplace Situations
- Agile Principles and Methodologies
- Developing Personal Accountability
- Adopting an Inclusion Mindset at Work
- Moving from Bias to Inclusion in a DEI Journey
- Proven Techniques for Technical Communication
- The Art of Staying Focused
- Cultivating Relationships with Your Peers
- Improving Your Technical Writing Skills
- Working Well with Others
- Workplace Diversity, Equity, and Inclusion in Action
- Using Business Etiquette to Increase Your Professionalism
- Organize Your Physical and Digital Workspace
- Make The Time You Need: Get Organized
- Basic Accounting Concepts for Non-financial Professionals
- Effective Team Communication
- Building Shared Understanding across Cultural Divides
- Embracing Change at Work
- Developing a Mindset of Growth and Learning
- Writing Effective E-mails and Instant Messages
- Take a Deep Breath and Manage Your Stress
- Modeling Entities in Java: Defining Custom Classes & Objects
- Modeling Entities in Java: Getting Started with Classes & Objects
- Control Structures in Java: Implementing Java Control Structures
- Getting Started with Java: Writing & Running Java Programs
- Getting Started with Java: Variables & Primitive Types
- Getting Started with Java: Operators
- Getting Started with Java: The Fundamentals of Java Programming
- Business Analysis Professional Effectiveness Competencies
- Business Analysis Analytical Techniques
- Perspectives for Effective Business Analysis
- Jessica Espree's Transcript
- Jessica Espree's Wallet
- About Accredible