Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jessica Jordan-Munn's Credentials
- Jessica Jordan-Munn's Wallet
- Welcome to the team
- Diversity, Equity, and Inclusion
- Tools and Resources Custom Journey
- Unleashing Potential through People Development
- Unleashing Potential through People Development
- Storytelling and Branding
- Writing and Communication
- Marketing Manager Journey
- Customer Service: Interpreting Customers’ Service Priorities
- Writing and Preparing an Effective Speech
- Writing Skills for Public Relations
- Expanding Your Communication Skill Set
- Leading an AI Transformation
- Human Skills to Sustain an AI Transformation
- Generative AI Business Transformation
- Welcome to the team
- Telling a Business Story
- Reimagining Work with Generative AI
- Foundations of Generative AI
- Creativity
- Nurturing the Creative Power of Your Team
- Digital Marketing
- Proven Techniques for Technical Communication
- Set Your Workspace Up For Success
- Unleashing Potential through People Development
- Get Organized and Stop Procrastinating
- Basics of Marketing
- Effective Digital Community Management
- Creating Brands through People and Planning
- The Four Ps: Essential Factors in Marketing
- Building Trust: Ethics and the Marketing Mix
- Applying Competitive Advantage to Marketing Strategies
- Responsible Application and Guardrails for Generative AI
- Marketing and Social Media
- Becoming an Influential Leader
- Nurturing Your Own Wellbeing as a Leader
- Competitive Marketing Strategies: Analyzing Your Organization
- Developing a Mindset of Growth and Learning
- Traditional and Online Distribution and Ethics in the Marketing Mix
- Mastering OKRs: Writing, Measuring, and Achieving Success
- Product, Pricing, and Promotion in the Marketing Mix
- The People and Planning in Marketing
- Embracing Risk and Learning from Setbacks with AI Projects
- Leveraging Analytical and Critical Thinking to Implement AI
- Expert Insights on Social Media Marketing
- Improving Marketing with Big Data
- Coaching for Success
- The Basics of Marketing
- Art and Science of Behavioral Interviewing
- Understanding Approaches to Social Media Communication
- Marketing: The Process and Functions that Build Customer Relationships
- Fostering a Growth Mindset in the Age of AI
- Leveraging AI as a Team Member
- Writing Effective E-mails and Instant Messages
- Communication Unit
- First-Time Manager Career Journey Overview
- Leadership Insights on Leader Transitions
- Leadership Transitions: Becoming a Frontline Manager
- Corporate Trainer Journey
- Presentation Skills
- Influence, Presence, & Leading Meetings
- Getting Started with Design Thinking
- Encouraging Innovation and Experimentation with AI
- Leading through the AI Disruption with Empathy
- Building Personal Power through Influence
- Personal Power and Credibility
- Leading Inclusively with Intention & Purpose
- Beyond Status Quo: DEI and the Future of Work
- Bridging the Diversity Gap
- Influencing through Positive Leadership
- The Art of Staying Focused
- Time Management
- Using AI to Improve the Employee Experience
- Leading in the Age of Generative AI
- Customer Archetypes and Skillsoft Essentials Enablement
- Adopting an Inclusion Mindset at Work
- Customer Success Manager Journey
- Sales & Presentation Skills
- Motivating Action with a Compelling and Data-driven Story
- Unlocking Business Solutions with AI-Powered Analytics
- Curiosity and Creativity
- Reimagining the Sales Process with Generative AI
- Aligning Goals and Priorities To Manage Time
- Developing a Team of Creative Gurus
- Establishing AI Guardrails and Governance
- Reimagining the Customer Experience with Generative AI
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Navigating AI Ethical Challenges and Risks
- Harnessing the Disruption of Generative AI
- Self-improvement for Lifelong Success
- Generative AI and Its Impact to Everyday Business
- Running Meetings in Better Directions
- Positioning Powerful Messages to Enable Action
- Keeping Your Skill Set Current in the Digital Economy
- Skillsoft Coaching Pitch Badging for AE/CSMs
- Uncovering and Utilizing Your Talents and Skills
- Cultivating a Passion for Learning in Yourself and Others
- Becoming a Continuous Learner
- How to Learn Effectively
- Verifying and Building on Creative Ideas
- Turning Objection into Opportunity during a Sales Call
- Codecademy from Skillsoft Product Introduction
- Unleashing Personal and Team Creativity
- The Discovery Meeting: Starting Off on the Right Foot
- The Value Proposition: Getting Your Pitch Right
- Embedding Inclusion into Everyday Experiences
- Capturing the Attention of Senior Executives
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Tech and Dev Subscription Enablement
- Percipio Introduction and Enablement
- Ensuring Successful Presentation Delivery
- Building Your Presentation
- Planning an Effective Presentation
- Communication & Listening Skills
- How to Manage Difficult Conversations
- Become a Great Listener
- Using Active Listening in Workplace Situations
- Listening Even When It's Difficult to Listen
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- A Customer First Mindset
- Shaping the Customer Experience across Digital and Physical Channels
- Leadercamp on-demand: Energy Management
- Understanding the Digital Customer
- Enhancing the Customer Experience with HCI
- Maximize Your Productivity by Managing Time and Tasks
- Make The Time You Need: Get Organized
- Achieve Productivity in Your Personal Life
- Organizational Skills
- Achieving Customer-centric Design with User Personas
- Leading Inclusively Leadercamp: Session Replay
- Embracing Allyship Leadercamp: Session Replay
- Exploring Customer Journey Mapping
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Six Sigma Voice of the Customer
- Facing Virtual Team Challenges
- Teamwork & Collaboration
- Strategies for Building a Cohesive Team
- Building the Foundation for an Effective Team
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Being an Effective Team Member
- Customer Relationships
- Be Liked and Respected in the Workplace
- Encouraging Team Communication and Collaboration
- Fostering Mentoring Relationships
- Communication Skills
- Expert Insights on Networking & Building Relationships
- Coaching Techniques That Inspire Coachees to Action
- Expert Insights on Mentoring
- Keeping Your Coachee Committed and Accountable
- Cultivating Mentor Relationships
- From Awareness to Action
- Truth, Hope, and Equity in a Disrupted World: Session Replay
- Helping Customers Find You
- Building Awareness
- Strategies for the Modern Public Relations Professional
- Get to Know Percipio
- New Site Setup Overview
- Percipio Overview
- Expert Insights on Customer Relationships
- Polishing Your Skills for Excellent Customer Service
- Designing a Customer Service Strategy
- Rapport Building in Customer Service
- Expert Insights on Diversity & Inclusion
- Effective Team Communication
- Communicating with Confidence
- Do We Have A Failure to Communicate?
- Your Role in Workplace Diversity
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Becoming a DEI Ally and Agent for Change
- Recognizing and Addressing Micro-behaviors in the Workplace
- Expert Insights on Unconscious Bias
- Removing Systemic Bias from Organizational Culture: Session Replay
- Understanding Bias in Data Bootcamp: Session 2 Replay
- Understanding Bias in Data Bootcamp: Session 1 Replay
- Forging New Paths: Women's Advancement In Life and Work
- Building Your Bounce
- Leadership Insights on Mindfulness
- The Get Better Mindset
- Take a Deep Breath and Manage Your Stress
- Expert Insights on Work/Life Balance
- Staying Balanced in a Shifting World
- Amplifying Your Voice
- Expert Insights on Communication Essentials
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- Captivate Everyone You Meet and Never Be Forgotten, Overlooked or Interrupted Again
- The Art and Science of Communication
- Leadership Insights on Networking with your Peers
- Evolving Your Power and Influence
- The Power of Insight: How Self-Awareness Helps Us Succeed at Work and in Life
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Expert Insights on Influence & Persuasion
- Leadership Insights on Leading with Executive Presence
- Leading Your Life and Work
- Leadership Insights on Developing Women Leaders
- Expert Insights on Women in Leadership
- Leadership Development Core Journey
- Embracing Diversity through Leadership
- Leadership Insights on Leading Diversity
- Leading Diversity
- Agility in Leadership
- Leadership Insights on Leading with Agility
- The Agile Leader
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Enabling Execution through Leadership
- Creating a Successful Business Execution Culture
- Leadership Insights on Leading a Culture of Execution
- Problem Solving and Decision Making through Leadership
- Leadership Insights on Problem Solving & Decision Making
- Leading through Problem Solving and Decision Making
- Leading through Shared Vision
- Leadership Insights on Leading Vision
- Visionary Leadership
- Accountability through Leadership
- Leadership Insights on Being Accountable
- Accountable Leadership
- Team Leadership
- Leadership Insights on Building & Leading Teams
- Building and Leading Successful Teams
- Embracing the Cloud for Business Efficiency
- Leadership Insights on Coaching
- Leading by Coaching
- Developing Successful Coaching Relationships
- Developing the People You Lead
- Leadership Insights on Developing People
- Leading by Developing People
- Emotionally Intelligent Leadership
- Leadership Insights on Emotional Intelligence
- Becoming an Emotionally Intelligent Leader
- Learning from Failure
- Embracing a Customer-obsessed Mentality
- Developing a Growth Mind-set
- Jessica Jordan-Munn's Transcript
- Jessica Jordan-Munn's Wallet
- About Accredible