Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jessie Ng's Credentials
- Jessie Ng's Wallet
- Clarity and Conciseness in Business Writing
- Improving Your Technical Writing Skills
- Capturing the Attention of Senior Executives
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Sending E-mails to the Right People
- Abbreviating, Capitalizing, and Using Numbers
- Proven Techniques for Technical Communication
- Writing Effective E-mails and Instant Messages
- Getting the Details Right: Spelling Basics
- Keeping Business Calls Professional
- Be Liked and Respected in the Workplace
- Using the Parts of Speech
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Leadership Transitions: Becoming a Frontline Manager
- Delivering Feedback That Encourages Growth
- Problem Solving: Generating Solutions
- Engaging and Challenging Your Top Performers
- Leadership Transitions: Moving into Senior Leadership
- Leadership Transitions: Moving into Middle Management
- Developing Your Critical Thinking and Cognitive Flexibility
- Leading in a Hybrid Workplace
- Be Productive by Working Efficiently
- Gauging Your Leadership Performance
- Leading through Inspiration
- The BA Planning and Monitoring Knowledge Area
- Critical Thinking: Challenging Assumptions
- Critical Thinking: Investigating Arguments
- Incident Preparedness: Active Shooter Training
- Managing Your Time So It Doesn’t Manage You
- Set Your Workspace Up For Success
- Promoting a Positive Work Environment
- Building Rapport through Strong Collaboration
- Enhancing Communication through Listening
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Taking the Lead with Workplace Motivation and Engagement
- Business Analysis Overview
- Preparing and Implementing a Business Plan
- Making the Case for Your Business Project
- Overcoming Barriers to Effective Listening
- Building Success through Self-improvement
- Measuring Outcomes and Using KPIs
- Gaining Insight through Organizational Awareness
- Optimizing Your Workplace Well-being
- Leading through the AI Disruption with Empathy
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Earning and Offering Trust at Work
- Effective Stakeholder Communications for Technology Professionals
- Providing a Great Customer Experience
- Forging Relationships with External Stakeholders
- Leadercamp on-demand: Running the Project
- Customer Empathy and Rapport Building
- Expert Reflections: Managing Up — How to Build a Better Relationship with Your Manager
- Building a Win-win Relationship with Your Manager
- Building Customer Relationships in a Virtual Environment
- Cultivating Mentor Relationships
- Building Strong Client Relationships
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- The Art and Science of Communication
- ChatGPT Prompt Engineering Examples & Use Cases
- ChatGPT's Impact on Various Industries
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Creating a Coaching at Scale Program
- ChatGPT & Its Practical Use Cases
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- The Role of ChatGPT in Shaping Our Future
- Getting started in Excel 365
- Being an Effective Team Member
- Becoming an Emotionally Intelligent Leader
- Unleashing Personal and Team Creativity
- Customer Service: Interpreting Customers’ Service Priorities
- Verifying and Building on Creative Ideas
- Designing a Customer Service Strategy
- Customer Service: Fostering a Service Mindset
- Nurturing the Creative Power of Your Team
- Embracing a Customer-obsessed Mentality
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Discovering Customer Needs
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Aligning Unit Goals and Imperatives
- Leading Your Team through Change
- Building a Leadership Development Plan
- Building Innovation Cultures and Leaders
- Influencing through Positive Leadership
- Developing Emotional Intelligence
- Leading by Motivating
- Sharing a Vision
- Key Elements of Business Execution
- Synchronize Goals to Optimize Your Team
- Navigating Your Team through Strategic Change
- Planning Your Growth as a Leader
- Leading an Innovation Culture to Future-proof Your Organization
- Business Execution: How Things Get Done
- Interacting with Customers
- Collaborating effectively in Excel 365
- Adding & arranging data in Excel 365
- Applying custom formatting in Excel 365
- Developing Personal Accountability
- Outwitting Your Cognitive Bias
- Reaching Sound Conclusions
- Expert Insights on Critical Thinking
- Investigating Arguments
- Leveraging the Power of Analogical Thinking
- The Reality of Being a First-time Manager
- Confronting Your Assumptions
- Jessie Ng's Transcript
- Jessie Ng's Wallet
- About Accredible