Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jonathan Hathorn's Credentials
- Jonathan Hathorn's Wallet
- CompTIA A+ 220-1002: MS Operating System Administrative Tools
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1001: Common Devices
- Key Concepts and the Four Dimensions of Service Management
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Introduction
- Taking Effective and Professional Notes
- Writing Effective E-mails and Instant Messages
- Polishing Your Skills for Excellent Customer Service
- Maximize Your Productivity by Managing Time and Tasks
- Managing for Operational Excellence
- Staying Balanced in a Shifting World
- Listening Even When It's Difficult to Listen
- Facing Confrontation in Customer Service
- Getting to the Root of a Problem
- Make The Time You Need: Get Organized
- Expert Insights on Listening
- Expert Insights on Establishing a Positive Work Culture
- Developing a Growth Mindset
- Become a Great Listener
- Becoming an Accountable Professional
- Defining Alternative Solutions to a Problem
- Aligning Goals and Priorities To Manage Time
- Designing & Shaping email in Outlook 365
- Complete Guide to Excel 365: Validating, Cleaning, & Performing Lookups on Data
- Complete Guide to Excel 365: Working With Charts & Sparklines
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Understanding Bias in Data Bootcamp: Session 1 Replay
- Workplace Diversity, Equity, and Inclusion in Action
- Adopting an Inclusion Mindset at Work
- Becoming a DEI Ally and Agent for Change
- Outwitting Your Cognitive Bias
- Leading Diversity
- Leadership Insights on Leading Diversity
- Jonathan Hathorn's Transcript
- Jonathan Hathorn's Wallet
- About Accredible