Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jill Ellsworth's Credentials
- Jill Ellsworth's Wallet
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Data Literacy for Business Professionals
- Basics of Data Analysis at Work
- Data Analytics for Managers
- Basic Analytical Methods
- Working with Analysts
- Neurodiversity in the Workplace
- Analytics by Function
- Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
- Optimizing Operations Using Demand Forecasting and Capacity Management
- Inventory Management: Aligning Inventory with Production and Demand
- Inventory Management
- Supply Chain Manager Journey
- Deep Dive into Project Procurement (2021 Update)
- Implementing a Procurement Strategy (2021 Update)
- Project Management & Procurement
- Deep Dive into Project Quality (2021 Update)
- Deep Dive into Project Costs and Estimates (2021 Update)
- Deep Dive into the Project Schedule (2021 Update)
- Deep Dive into the Project Scope (2021 Update)
- Building a Circle of Connections for Networking Success
- Communication & Collaboration Skills
- The First Steps in Negotiating
- Creating a Solid Support Base through Peer Relationships
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Developing Diplomacy and Tact
- Remaining Tactful and Diplomatic under Pressure
- Clarity and Conciseness in Business Writing
- Networking to Improve Leadership Effectiveness
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Be Liked and Respected in the Workplace
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Understanding the Digital Customer
- Getting Started with Design Thinking
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Embracing a Customer-obsessed Mentality
- Facing Confrontation in Customer Service
- Designing a Customer Service Strategy
- Polishing Your Skills for Excellent Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Working with Data for Effective Decision Making
- Guiding the Analysis for Effective Data-driven Decision Making
- Framing Opportunities for Effective Data-driven Decision Making
- Reaching Efficient Solutions with Computational Thinking
- Leading through Problem Solving and Decision Making
- Expert Insights on Critical Thinking
- Data and Analytics Technologies at Work
- Scrum Master: Scrum Team Advanced Concepts
- Scrum Master: Advanced Service to the Product Owner
- Scrum Master: Scrum Adoption Advanced Concepts
- Scrum Master: Scaling Scrum Teams
- Scrum Master: Beyond Scrum
- Track 2: Scrum Master
- Scrum Team Member to Scrum Master (2022 Update)
- Final Exam: Scrum Master
- Scrum Master: Service to the Organization
- Scrum Master: Advanced Facilitation & Coaching Practices
- Scrum Master: Scrum Master Service to Scrum Team
- Scrum Master: Service to the Product Owner
- Scrum Master: Role of the Scrum Master
- Scrum Master: Scrum Master as Process Owner
- Scrum Master: Scrum Master & Facilitation
- Scrum Master: Scrum Master & Coaching
- Scrum Master: Scrum Master & Self-managing Teams
- Scrum Foundation: Best Practices
- Track 1: Scrum Team Member
- Final Exam: Scrum Team Member
- Scrum Foundation: Scrum Team & Collaboration
- Scrum Foundation: Scrum Development Concepts
- Scrum Foundation: Scrum in Action
- Scrum Foundation: Scrum Certification & the Scrum Guide
- Scrum Foundation: Scrum Basics
- Outwitting Your Cognitive Bias
- Leadership Insights on Problem Solving & Decision Making
- Investigating Arguments
- Reaching Sound Conclusions
- Leveraging the Power of Analogical Thinking
- Choosing and Using the Best Solution
- Solve Problems Using Systems Thinking in the Workplace
- Confronting Your Assumptions
- Defining Alternative Solutions to a Problem
- Getting to the Root of a Problem
- Expert Insights on Strategic Thinking
- Horizon Scanning: Identifying Future Opportunities
- Advancing DEI with Agility
- Becoming a DEI Ally and Agent for Change
- Adopting an Inclusion Mindset at Work
- Recognizing and Addressing Micro-behaviors in the Workplace
- Embedding Inclusion into Everyday Experiences
- Moving from Bias to Inclusion in a DEI Journey
- Workplace Diversity, Equity, and Inclusion in Action
- Gaining a Positive Perspective on Feedback
- Responding Effectively to Risks
- Assessing Your Organization's Risks
- Identifying Risks in Your Organization
- Thinking Strategically as a Manager
- Using Strategic Thinking to Consider the Big Picture
- Delivering Feedback That Encourages Growth
- Agile Stakeholder Engagement and Team Development
- Harnessing the Power of DevOps
- Agile Principles and Methodologies
- Fostering Mentoring Relationships
- Grit
- Building the Foundation for an Effective Team
- Using Active Listening in Workplace Situations
- Coaching Techniques That Inspire Coachees to Action
- Navigating Your Own Emotions
- Navigating Other People's Emotions
- Positive Atmosphere: Establishing a Positive Work Environment
- Developing Emotional Intelligence
- Taking the Lead with Workplace Motivation and Engagement
- Managing Motivation during Organizational Change
- Jill Ellsworth's Transcript
- Jill Ellsworth's Wallet
- About Accredible