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- User Authentication
- Jonathan Faggins's Credentials
- Jonathan Faggins's Wallet
- Formatting cells and ranges in Excel 365
- Performing data calculations using formulas in Excel 365
- Getting started with charts in Excel 365
- Adding & arranging data in Excel 365
- Working with tables in Excel 365
- Getting started in Excel 365
- Rapport Building in Customer Service
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Communicating Effectively with Customers
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- The Art and Science of Communication
- Providing Telephone Customer Service
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Communication Skills
- Customer Service: Discovering Customer Needs
- Using the Parts of Speech
- Jonathan Faggins's Transcript
- Jonathan Faggins's Wallet
- About Accredible