Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Juan Martinez's Credentials
- Juan Martinez's Wallet
- Negotiating Well and Going for the Close
- Making an Impact with Non-verbal Communication
- The Art and Science of Communication
- Communicating Effectively with Customers
- Interacting with Customers
- Providing Telephone Customer Service
- Embracing a Customer-obsessed Mentality
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Generating Effective Solutions
- Customer Service: Engaging with Customers
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Fostering a Service Mindset
- Sign-in & Setup with Salesforce Lightning
- Juan Martinez's Transcript
- Juan Martinez's Wallet
- About Accredible