Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Juan Ramirez's Credentials
- Juan Ramirez's Wallet
- GenAI Academy: Yellow Belt Level 1
- Unleashing Personal and Team Creativity
- Building Shared Understanding across Cultural Divides
- The Art of Staying Focused
- Rapport Building in Customer Service
- Customer Service: Becoming a Chat Agent Star
- Overcoming Barriers to Effective Listening
- Bridging Differences in Cross-cultural Communication
- Improving Your Technical Writing Skills
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Creating Well-constructed Sentences
- Using Punctuation Marks
- Abbreviating, Capitalizing, and Using Numbers
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Editing and Proofreading Business Documents
- Strength under Pressure: Building Perseverance and Resilience
- Writing with a Professional Mindset
- Managing for Operational Excellence
- Facing Virtual Team Challenges
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Organizing Your E-mail
- Using Business Etiquette to Increase Your Professionalism
- Be Productive by Working Efficiently
- Sending E-mails to the Right People
- Writing Effective E-mails and Instant Messages
- Conquering the Challenges of Public Speaking
- Adopting an Inclusion Mindset at Work
- Acting with Diplomacy and Tact
- Planning Meetings Fit for Purpose
- Leading Others through Conflict
- Running Meetings in Better Directions
- Handling Team Conflict
- Expert Insights on Time Management
- Coaching Techniques That Inspire Coachees to Action
- Contributing as a Virtual Team Member
- Communicating with Confidence
- Developing a Mindset of Growth and Learning
- Being an Effective Team Member
- Clarity and Conciseness in Business Writing
- Developing Personal Accountability
- Become a Great Listener
- Navigating in a Desktop Environment in Windows 10 (Fall Creators Update)
- Developing Emotional Intelligence
- Performing data calculations using formulas in Excel 365
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Filtering and sorting data in Excel 365
- Embedding Inclusion into Everyday Experiences
- Understanding Bias in Data Bootcamp: Session 1 Replay
- Truth, Hope, and Equity in a Disrupted World: Session Replay
- Configuring the Outlook Client in Outlook 365
- Removing Systemic Bias from Organizational Culture: Session Replay
- Diversidad, equidad e inclusión en el trabajo
- Release, Service Level, and Availability Management
- Configuring & Optimizing a System in Windows 10
- Becoming a DEI Ally and Agent for Change
- Leading Diversity
- Expert Insights on Managing a Culturally Diverse Team
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- Embracing Allyship Leadercamp: Session Replay
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Leading Inclusively Leadercamp: Session Replay
- Outwitting Your Cognitive Bias
- Workplace Diversity, Equity, and Inclusion in Action
- Leadership Insights on Leading Diversity
- ITIL® 4 Foundation: Introduction
- Juan Ramirez's Transcript
- Juan Ramirez's Wallet
- About Accredible