Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Juan Ramón Gil's Credentials
- Juan Ramón Gil's Wallet
- Understanding Transformative Digital Customer Experiences
- Customer Experience Basics: Digital and Physical channels
- Providing a Great Customer Experience
- Database Fundamentals: Working with SQL Commands
- Finetuning Your ChatGPT Prompts
- SQL Concepts & Queries
- Querying & Manipulating Data
- Creating & Setting Up Projects in Jira Cloud
- Transforming the Workplace Using Artificial Intelligence
- Artificial Intelligence and Machine Learning
- SQL*Plus Commands
- Oracle Database 12c R2 SQL: Data Definition Language (DDL)
- Oracle Database 12c R2 SQL: Managing Schema Objects
- Scrum Foundation: Scrum Team & Collaboration
- Using AI to Improve the Employee Experience
- Responsible Use of AI
- AI Change Management: Leading the Transformation
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- Release, Service Level, and Availability Management
- Oracle Database 12c R2 SQL: Manipulating Data Using Advanced Queries
- AWS Certified SysOps Administrator Associate Bootcamp: Session 4 Replay
- AWS Certified SysOps Administrator Associate Bootcamp: Session 3 Replay
- AWS Certified SysOps Administrator Associate Bootcamp: Session 2 Replay
- AWS Certified SysOps Administrator Associate Bootcamp: Session 1 Replay
- Managing Your Time So It Doesn’t Manage You
- Getting to the Root of a Problem
- Key Concepts and the Four Dimensions of Service Management
- Testing Approaches
- Problem Solving: Generating Solutions
- ITIL® 4 Foundation: Key Concepts of Service Management
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Managing & filing email in Outlook 365
- Decision Analysis and Management: Technical Monitoring
- ITIL® 4 Foundation: Introduction
- Customer Service: Engaging with Customers
- JIRA Administration: Platform Fundamentals
- Generative AI and Its Impact to Everyday Business
- Harnessing the Disruption of Generative AI
- Navigating Your Team through Strategic Change
- Customer Service: Fostering a Service Mindset
- Leadership Transitions: Becoming a Frontline Manager
- Customer Service: Generating Effective Solutions
- Making the Most of an Organizational Change
- Customer Service: Strengthening Your Service Skills
- Configuring Gnome
- Customer Service: Becoming a Chat Agent Star
- Juan Ramón Gil's Transcript
- Juan Ramón Gil's Wallet
- About Accredible