Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Jubilene Binuya's Credentials
- Jubilene Binuya's Wallet
- Customer Service: Engaging with Customers
- Becoming a DEI Ally and Agent for Change
- Moving from Bias to Inclusion in a DEI Journey
- Innovating with the Customer in Mind
- Capturing the Attention of Senior Executives
- Agile Stakeholder Engagement and Team Development
- Communicating and Engaging Teams and Stakeholders (2021 Update)
- Engaging Stakeholders (2021 Update)
- Design Thinking for Innovation: Brainstorming and Ideation
- The Art of Great Consulting Leadercamp: Session 1 Replay
- CGI Annual Tour F2025
- Becoming a Successful Collaborator
- Making Difficult Conversations Meaningful
- Leadercamp on-demand: Critical Thinking for Relational Leadership
- Bad Apples or Bad Leaders?, powered by MIT SMR
- Developing Future-Ready Skills With Peer Coaching, powered by MIT SMR
- Leadership Insights on Coaching
- Coaching for Success
- Establishing AI Guardrails and Governance
- Generative AI and Its Impact to Everyday Business
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Applying Virtual Assistant Technology
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Effective Edge Computing
- Understanding the Digital Customer
- CGI APAC: Customer Experience Journey
- Transforming the Workplace Using Artificial Intelligence
- Exploring Business Process Automation
- Creating Engagement with Virtual Reality
- Implementing a Process Automation Strategy
- Using Robots and RPA in the Workplace
- Getting Started with Machine Learning
- Enhancing the Customer Experience with HCI
- Understanding Augmented Reality in Business
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Connecting with the Internet of Things
- Designing a Customer Service Strategy
- Expert Insights on Call Center Operations Management
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Rapport Building in Customer Service
- Customer Service: Strengthening Your Service Skills
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Leadership Insights on Emotional Intelligence
- Expert Insights on Career Planning
- Leadership Insights on Mindfulness
- Captivate Everyone You Meet and Never Be Forgotten, Overlooked or Interrupted Again
- Managing Organizational Risks
- Expert Insights on Emotional Intelligence
- Expert Insights on Managing Stress
- Managing Motivation during Organizational Change
- Keeping Top Performers Challenged
- Setting Up A Profile in<br> LinkedIn Web
- Signing in & Setting Up in SharePoint Online
- Leading Innovation
- Leadership Insights on Leading Innovation
- Six Sigma: Team Basics, Roles, and Responsibilities
- Six Sigma and Lean: Foundations and Principles
- How to Manage Difficult Conversations
- Jubilene Binuya's Transcript
- Jubilene Binuya's Wallet
- About Accredible