Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Justin Sikora's Credentials
- Justin Sikora's Wallet
- Generative AI APIs for Practical Applications: An Introduction
- Get to Know Percipio
- Lay the Foundation for Your New Percipio Site
- Engage Your Learners and Measure Success
- Measure Success
- New Site Setup Overview
- Percipio Overview
- Create and Manage User Accounts
- Brand and Configure your Site
- Launch to Users
- Engage Learners
- Creating documents efficiently with Copilot for Microsoft 365
- Discovering Copilot for Windows 11
- Optimizing communication & information with Copilot for Microsoft 365
- Bridging the Diversity Gap
- Proven Techniques for Technical Communication
- Set Your Workspace Up For Success
- Unleashing Potential through People Development
- Workplace Toxicity Is Not Just a Mental Health Issue, powered by MIT SMR
- Automating meeting & call notes with Fireflies AI
- Percipio Manager Training
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- Controlling Conflict, Stress, and Time in Customer Service
- Fostering a Growth Mindset in the Age of AI
- Leveraging AI as a Team Member
- Encouraging Innovation and Experimentation with AI
- Leading through the AI Disruption with Empathy
- Customer Archetypes and Skillsoft Essentials Enablement
- Leading in the Age of Generative AI
- Using AI to Improve the Employee Experience
- Reimagining the Sales Process with Generative AI
- Unlocking Business Solutions with AI-Powered Analytics
- Reimagining the Customer Experience with Generative AI
- Establishing AI Guardrails and Governance
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Navigating AI Ethical Challenges and Risks
- Harnessing the Disruption of Generative AI
- Generative AI and Its Impact to Everyday Business
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- Tech and Dev Subscription Enablement
- Percipio Introduction and Enablement
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Prospecting: Panning for Sales Gold
- Optimizing Your Workplace Well-being
- Solve Problems Using Systems Thinking in the Workplace
- Developing Your Business Ethics
- Sustainability Leadership
- Building Customer Relationships in a Virtual Environment
- Sustainability and Restoring Our Earth
- Identifying Risks in Your Organization
- Horizon Scanning: Identifying Future Opportunities
- The Effects of Environmental Change on Business
- Sustainability in Practice
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- Sustainability Foundations
- Customer Success Manager Journey
- Curiosity and Creativity
- Expert Insights on Creative Thinking & Brainstorming
- Expert Insights on Continuous Learning
- Keeping Your Skill Set Current in the Digital Economy
- Self-improvement for Lifelong Success
- Developing a Team of Creative Gurus
- Uncovering and Utilizing Your Talents and Skills
- Cultivating a Passion for Learning in Yourself and Others
- How to Learn Effectively
- Verifying and Building on Creative Ideas
- Expert Insights on Establishing a Learning Culture
- Unleashing Personal and Team Creativity
- Becoming a Continuous Learner
- Social Engineering & Related Attacks
- Sales & Presentation Skills
- Expert Insights on Selling Essentials
- Motivating Action with a Compelling and Data-driven Story
- Expert Insights on Presentation Skills
- Running Meetings in Better Directions
- Positioning Powerful Messages to Enable Action
- Planning Meetings Fit for Purpose
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Capturing the Attention of Senior Executives
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Communication & Listening Skills
- Expert Insights on Listening
- Expert Insights on Difficult Conversations
- Planning an Effective Presentation
- Become a Great Listener
- How to Manage Difficult Conversations
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- A Customer First Mindset
- Shaping the Customer Experience across Digital and Physical Channels
- Enhancing the Customer Experience with HCI
- Achieving Customer-centric Design with User Personas
- Communicating Effectively with Customers
- Interacting with Customers
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Understanding the Digital Customer
- Exploring Customer Journey Mapping
- Six Sigma Voice of the Customer
- Embracing a Customer-obsessed Mentality
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Customer Relationships
- Expert Insights on Customer Relationships
- Polishing Your Skills for Excellent Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Becoming a DEI Ally and Agent for Change
- Adopting an Inclusion Mindset at Work
- Recognizing and Addressing Micro-behaviors in the Workplace
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Building a Strategic Commitment to Sustainability
- Sharing Space: Living, Learning, and Working at Home
- Developing a Growth Mind-set
- Developing and Supporting an Agile Mind-set
- Positive Atmosphere: Establishing a Positive Work Environment
- Becoming a Successful Collaborator
- Responding Effectively to Risks
- COVID-19: A Novel Coronavirus
- COVID-19: A Novel Coronavirus
- Expert Insights on Resilience & Perseverance
- Grit
- Reaching Goals Using Perseverance and Resilience
- Forging Ahead with Perseverance and Resilience
- Facing Virtual Team Challenges
- Exploring Virtual Collaboration
- Establishing Effective Virtual Teams
- Contributing as a Virtual Team Member
- Expert Insights on Networking & Building Relationships
- Cultivating Relationships with Your Peers
- Building Your Professional Network
- Building Rapport with Your Boss
- Finding and Nurturing a Mentor Relationship
- Be Liked and Respected in the Workplace
- Leading through Positive Influence
- The Art and Science of Communication
- Trust Building through Effective Communication
- Navigating Other People's Emotions
- Leading through Problem Solving and Decision Making
- Acting with Diplomacy and Tact
- Justin Sikora's Transcript
- Justin Sikora's Wallet
- About Accredible