Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Kenia Coronado's Credentials
- Kenia Coronado's Wallet
- Inserting & Manipulating Data in Excel 2016 for Windows
- Getting Started in Excel 2016 for Windows
- Creating, Saving & Sharing Workbooks in Excel 2016 for Windows
- Customer Service: Discovering Customer Needs
- Leveraging the Power of Analogical Thinking
- Developing Emotional Intelligence
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Resolving Workplace Conflict
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Polishing Your Feedback Skills
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Creating a Solid Support Base through Peer Relationships
- Developing Personal Accountability
- Building Customer Relationships in a Virtual Environment
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Delivering Feedback That Encourages Growth
- Customer Service: Fostering a Service Mindset
- Leadership Transitions: Becoming a Frontline Manager
- Taking Effective and Professional Notes
- Becoming Your Own Best Coach
- Receiving Feedback with an Open Mind
- Developing a Mindset of Growth and Learning
- Engaging and Challenging Your Top Performers
- Boosting Performance with the Employee Appraisal Process
- Kenia Coronado's Transcript
- Kenia Coronado's Wallet
- About Accredible