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- Microsoft 365 Fundamentals: Cloud Services & Principles
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- Cloud Security Fundamentals: Legal & Compliance
- AWS Cloud Practitioner 2020: Cloud Economics
- AWS Cloud Practitioner 2020: Cloud & the Value Proposition
- CompTIA Security+: Implementing Secure Network Designs
- RSTECH: Cisco Equipment, Components, & Port Characteristics
- RSTECH: Network Responsibilities, Addressing, & Utilities
- RSTECH: Networking Hardware, Models, & Technologies
- CompTIA Security+: Incident Response, Digital Forensics, & Supporting Investigations
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- AWS Cloud Practitioner 2020: Cloud Deployment & Operation
- CompTIA Network+: Cables & Connectors
- CompTIA Network+: Network Types
- CompTIA Network+: OSI Model Layers & Data Encapsulation
- Ports, Protocols, & the OSI Model
- Troubleshooting Common Security Issues
- CompTIA Cloud+: Cloud Capacity Planning
- CompTIA Cloud+: Cloud Architecture & Models
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