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- User Authentication
- Kenna Stout's Credentials
- Kenna Stout's Wallet
- Collaborating safely in Excel 365 (2024)
- Enhancing a worksheet with visual elements in Excel 365 (2024)
- Troubleshooting errors in Excel 365 (2024)
- Adopting New Leadership Mindsets to Drive DEI
- 10 common tools in Excel 365 (2023)
- Getting started with charts in Excel 365 (2023)
- Setting your work preferences in Excel 365 (2023)
- Working with tables in Excel 365 (2023)
- Formatting cells in Excel 365 (2023)
- Referencing cells in Excel 365 (2023)
- Exploring essential functions in Excel 365 (2023)
- Entering data in Excel 365 (2023)
- Viewing & printing worksheets in Excel 365 (2023)
- Power BI Bootcamp: Session 1 Replay (Sept 2023)
- Power BI Bootcamp: Session 3 Replay (Sept 2023)
- Getting started in Excel 365 (2023)
- Power BI Bootcamp: Session 2 Replay (Sept 2023)
- Developing Personal Accountability
- Understanding Bias in Data Bootcamp: Session 1 Replay
- From Awareness to Action
- Your Role in Workplace Diversity
- Becoming a DEI Ally and Agent for Change
- Leading Inclusively with Intention & Purpose
- Embracing Allyship Leadercamp: Session Replay
- Truth, Hope, and Equity in a Disrupted World: Session Replay
- Workplace Diversity, Equity, and Inclusion in Action
- Bridging the Diversity Gap
- Adopting an Inclusion Mindset at Work
- Removing Systemic Bias from Organizational Culture: Session Replay
- Creating An Inclusive Culture Of Trust and Belonging
- Lead Inclusively
- Leading Inclusively Leadercamp: Session Replay
- Developing A Coaching Mindset
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Being an Effective Team Member
- Encouraging Team Communication and Collaboration
- Listening With Intention and Purpose
- Investing In Self-Awareness
- Moving from Bias to Inclusion in a DEI Journey
- Listening Even When It's Difficult to Listen
- Uncovering and Utilizing Your Talents and Skills
- Setting the Foundation With Trust
- Gauging Your Leadership Performance
- Navigating Other People's Emotions
- Six Sigma: Team Basics, Roles, and Responsibilities
- Controlling Conflict, Stress, and Time in Customer Service
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Customer Service: Becoming a Chat Agent Star
- Six Sigma and Lean: Foundations and Principles
- Embracing a Customer-obsessed Mentality
- Interacting with Customers
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- The Art and Science of Communication
- Effective Team Communication
- Communication Skills
- Making the Most of Making Mistakes
- Taking Effective and Professional Notes
- Providing Effective Internal Customer Service
- Customer Service: Engaging with Customers
- Professionalism, Accountability, & Ethics
- Customer Service: Fostering a Service Mindset
- Customer Service: Interpreting Customers’ Service Priorities
- Rapport Building in Customer Service
- Strength under Pressure: Building Perseverance and Resilience
- Recognizing and Addressing Micro-behaviors in the Workplace
- Overcoming Barriers to Effective Listening
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Generating Effective Solutions
- Your New Work (and Home) Environment
- Take a Deep Breath and Manage Your Stress
- Customer Service: Discovering Customer Needs
- Become a Great Listener
- Customer Service: Strengthening Your Service Skills
- Enhancing Communication through Listening
- Communicating with Confidence
- Do We Have A Failure to Communicate?
- Kenna Stout's Transcript
- Kenna Stout's Wallet
- About Accredible