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- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Database Restoration
- Database Fundamentals: Working with SQL Commands
- Database Fundamentals: Getting Started with SQL
- SQL Concepts & Queries
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Database Fundamentals: Database Administration Basics
- Installation, Configuration, & Management
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