Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Lana Cluppel's Credentials
- Lana Cluppel's Wallet
- Take a Deep Breath and Manage Your Stress
- Managing Your Company's Talent
- Optimizing Your Workplace Well-being
- Managing and Supporting Employee Wellness
- Be Productive by Working Efficiently
- Leadercamp on-demand: Delegation and Time Management
- Customer Service: Discovering Customer Needs
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Leading through the Challenge of Change
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Thrive at Work: Mind, Body, Emotion, and Relationships
- Applying Competitive Advantage to Marketing Strategies
- Creating Brands through People and Planning
- The Four Ps: Essential Factors in Marketing
- Building Trust: Ethics and the Marketing Mix
- Marketing: The Process and Functions that Build Customer Relationships
- Synchronize Goals to Optimize Your Team
- LFP - Level 1: Skillsoft Courses
- Critical Thinking: Challenging Assumptions
- Critical Thinking: Investigating Arguments
- Managing Employee Development
- Building Up Your Emotional Intelligence
- Making Difficult Conversations Meaningful
- Trust Building through Effective Communication
- Enhancing Communication through Listening
- Neurodiversity in the Workplace
- Horizon Scanning: Identifying Future Opportunities
- Expert Insights on Strategic Thinking
- Using Strategic Thinking to Consider the Big Picture
- Polishing Your Skills for Excellent Customer Service
- Thinking Strategically as a Manager
- Rapport Building in Customer Service
- Building a Digital Market via Websites and Email
- Embracing the Digital Opportunity
- Social Media and Social Selling
- Leading through Motivation
- Embracing a Customer-obsessed Mentality
- Customer Service: Generating Effective Solutions
- Business Continuity Planning Bootcamp: Session 1 Replay
- Customer Service: Engaging with Customers
- Keeping Top Performers Challenged
- Creating a Plan for Performance Management
- Gauging Your Organization's High-performing Potential
- Assessing Your Organization's Potential for High Performance
- Engaging and Challenging Your Top Performers
- Leveraging the Power of Performance Management
- Getting What You Expect from Your Delegate
- Choosing and Preparing Your Delegate
- Effectively Directing and Delegating as a Manager
- Identifying Risks in Your Organization
- Taking the Lead with Workplace Motivation and Engagement
- How to Get Out of Your Own Way and Achieve Success
- Defining Alternative Solutions to a Problem
- Fostering Mentoring Relationships
- Problem Solving: Generating Solutions
- Cultivating Mentor Relationships
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Gaining a Positive Perspective on Feedback
- Polishing Your Feedback Skills
- Delivering Feedback That Encourages Growth
- Becoming a Successful Collaborator
- Taking Action to Empower Employees
- Encouraging Team Communication and Collaboration
- Building Rapport through Strong Collaboration
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Creating a Coaching at Scale Program
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Negotiating Well and Going for the Close
- Leadercamp on-demand: Critical Thinking for Relational Leadership
- Leadercamp on-demand: Working in Harmony With All Personalities
- Leadercamp on-demand: The art of asking for help to get ahead in your career
- Leadercamp on-demand: Women's Career Development Amidst the Pink Pandemic
- Leadercamp on-demand: Women in Leadership—Let’s Move the Needle
- Advancing DEI with Agility
- Becoming a DEI Ally and Agent for Change
- Workplace Diversity, Equity, and Inclusion in Action
- Adopting an Inclusion Mindset at Work
- Moving from Bias to Inclusion in a DEI Journey
- Recognizing and Addressing Micro-behaviors in the Workplace
- Embedding Inclusion into Everyday Experiences
- Six Sigma Hypothesis Tests for Variances and Proportions
- Six Sigma Exploratory Data Analysis
- Six Sigma Hypothesis Testing Fundamentals
- Six Sigma Probability and Statistical Distributions
- Six Sigma Cycle-time Reduction and Kaizen Blitz
- Management and Planning Tools for Six Sigma
- Six Sigma Root Cause Analysis and Waste Elimination
- Lean Tools and FMEA
- Six Sigma: Project Management Basics
- Six Sigma: Identifying Projects
- Expert Insights on Selling Essentials
- Navigating Other People's Emotions
- Navigating the Workplace with Emotional Intelligence
- Facilitating Sustainable Change
- Making Change Stick
- Leadership Transitions: Moving into Senior Leadership
- Managing Motivation during Organizational Change
- Moving Forward with Change Planning
- Leadership Transitions: Becoming a Frontline Manager
- Leadership Transitions: Moving into Middle Management
- Facing Challenges as a First-time Manager
- The Reality of Being a First-time Manager
- Building a Leadership Development Plan
- Leading Your Team through Change
- Influencing through Positive Leadership
- Developing Emotional Intelligence
- Business Execution: How Things Get Done
- Leading by Motivating
- Sharing a Vision
- Building Innovation Cultures and Leaders
- Key Elements of Business Execution
- Leading an Innovation Culture to Future-proof Your Organization
- Navigating Your Team through Strategic Change
- Planning Your Growth as a Leader
- Saving Time by Setting Goals
- Aligning Unit Goals and Imperatives
- Aligning Goals and Priorities To Manage Time
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Positive Atmosphere: Establishing a Positive Work Environment
- Gauging Your Leadership Performance
- Leading through Inspiration
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Positive Atmosphere: Establishing an Engaged Workforce
- Developing Personal Accountability
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Taking Responsibility for Your Accountability
- Lana Cluppel's Transcript
- Lana Cluppel's Wallet
- About Accredible